Airline Passenger Assist

ABM • Reno, NV

2d • Onsite

About The Position

ABM is seeking a reliable Airline Passenger Assistant, also known as a Wheelchair Agent, to provide wheelchair assistance to airline passengers who require or request it. The role is customer-service-oriented, and tips are allowed and customary. Agents providing extraordinary customer service may increase their earning potential by $25–$100 per week in tips. The pay rate is $13 per hour plus tips. The position is located at 2001 E Plumb Ln, Reno, NV 89502. No experience or diploma is required, and on-the-job training is provided. The role may suit someone entering or returning to the workforce. ABM describes itself as a military- and veteran-friendly employer and encourages veterans and candidates with military experience to apply.

Requirements

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree is required.
• No experience is required; on-the-job training is provided.

Nice To Haves

• One year of customer service experience is preferred.
• Military or veteran experience is encouraged; listed Military Occupational Specialty Codes are 88H, 88M, LS, 0431, and 2T2X1.

Responsibilities

• Follow safety precautions while transporting passengers.
• Interact positively with passengers.
• Comply with client and site security requirements and processes.
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
• Assist passengers with baggage retrieval and transport, if necessary.
• Coordinate assignments with dispatchers and gate agents, if necessary.
• Complete thorough incident reports.

Benefits

• ABM offers a comprehensive benefits package; details are available through ABM Employee Benefits for Front Line Team Members.
• Tips are allowed and customary, with extraordinary customer service noted as potentially increasing tip earnings by $25–$100 per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed