ACCOUNTS RECEIVABLES / CREDIT MANAGER
About The Position
The Manager, Credit & Accounts Receivable is responsible for the overall leadership of Century Fasteners' credit, collections, and accounts receivable functions. This role oversees customer credit risk, collection activity, cash application, account reconciliation, dispute resolution, aging management, and the monthly accounts receivable close. The Manager will lead the department's day-to-day operations while driving stronger controls, timely cash conversion, process improvement, and consistent service to customers, branches, Sales, and Finance. The position is accountable for protecting Company assets, minimizing bad debt exposure, and improving working capital performance.
Requirements
- Five or more years of progressive experience in credit, collections, accounts receivable, or a related finance function.
- Strong knowledge of customer credit risk assessment, collections, cash application, account reconciliation, and accounts receivable controls.
- Advanced proficiency in Microsoft Excel and experience with ERP systems.
- Strong analytical, organizational, communication, and problem-solving skills.
- Demonstrated ability to lead a team, manage competing priorities, and work effectively across departments.
Nice To Haves
- Prior supervisory or management experience preferred.
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
- Experience in wholesale distribution, manufacturing, or an industrial environment preferred.
- Prophet 21 (P21) experience strongly preferred.
Responsibilities
- Establish, review, and approve customer credit limits and payment terms in accordance with Company policy.
- Evaluate customer creditworthiness using financial information, credit reports, payment history, and other relevant data.
- Monitor customer exposure, aged receivables, and emerging credit risks; recommend risk-mitigation actions.
- Oversee credit holds and release decisions, account adjustments, write-off recommendations, and bad debt reviews.
- Develop, document, and consistently apply credit policies and procedures.
- Direct daily accounts receivable activity, including cash application, deposits, deductions, credits, adjustments, account reconciliation, and customer master maintenance.
- Ensure accurate and timely posting of checks, ACH receipts, wire transfers, and credit card payments.
- Oversee customer portal billing and retrieval of remittance information.
- Monitor unapplied cash, aged credits, and reconciling items and ensure timely resolution.
- Lead the monthly accounts receivable close and support related financial reporting and audit requirements.
- Lead collection strategy and escalation for past-due and high-risk accounts.
- Review aging schedules, collection reports, and credit-hold lists to assess progress and prioritize action.
- Partner with Sales, branch teams, and Customer Service to resolve disputes and payment issues while maintaining productive customer relationships.
- Identify trends affecting collections and recommend actions to reduce past-due balances and improve Days Sales Outstanding.
- Confirm that appropriate collection efforts are completed before recommending an account for bad debt status or external collection.
- Lead, coach, train, and develop Credit and Accounts Receivable team members.
- Establish department goals, service expectations, workload priorities, and performance measures.
- Document standard operating procedures and reinforce effective internal controls.
- Identify opportunities to streamline workflows, improve data quality, and reduce manual effort through system enhancements and automation.
- Prepare clear management reporting on cash collections, aging, credit exposure, disputes, and bad debt risk.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
