Accounts Receivables Coordinator

Haynes and Boone, LLP•Houston, TX

22h•Hybrid

About The Position

This non-exempt employee handles outstanding accounts receivable for an assigned portfolio and supports staff and attorneys in the business aspects of client relationships. The role is responsible for collecting the firm’s outstanding receivables and completing related duties. The position works with clients, attorneys, the billing team, the Cash Application desk, section and department chairs, and management to address billing and payment matters and support timely payment. The role requires knowledge of basic accounting, record keeping, general office procedures, and legal terminology, along with the ability to use internal systems and external vendor platforms. The coordinator should be organized, detail-oriented, persistent, self-motivated, adaptable, and able to communicate and work effectively with clients and colleagues at all levels, both independently and as part of a team. The position is in a hybrid office environment.

Requirements

Three years of experience in law firm accounts receivable.
Knowledge of basic accounting, record keeping, general office procedures, and legal terminology.
Technical aptitude, strong organizational skills, and willingness to learn new software and applications.
Self-motivated, highly organized, detail-oriented, and persistent, with a strong work ethic.
Good oral and written communication skills and a timely, respectful approach to persuading others.
Ability to think creatively, work with minimal supervision, and succeed in a fast-paced environment.
Proficiency with Microsoft Office applications.
Ability to interact effectively with clients and firm attorneys and employees.
Ability to work independently and as part of a team, including with people of different personalities and at all organizational levels.
Ability to answer questions while maintaining confidentiality.
Urgency, flexibility, and ability to adapt quickly to change.
High school diploma required.
Ability to move around the office up to 5% of the time and remain stationary at least 95% of the time.
Ability to operate computers and office productivity machines regularly, view a computer screen at least 95% of the time, and occasionally move documents or files weighing up to 15 pounds.

Nice To Haves

Five or more years of law firm accounts receivable experience preferred.
Legal secretary, business-to-business accounts receivable, or general accounting background will be strongly considered.
Experience in a law firm or professional services environment preferred.
Some college coursework preferred.

Responsibilities

Report accounts receivable status in tracking systems, including Elite 3E and AR Click.
Respond promptly to client and attorney requests.
Contact clients daily regarding aging accounts and keep attorneys informed of payment status.
Process payment and write-off transactions.
Coordinate with the Cash Application desk to ensure correct payment allocation and process trust withdrawals.
Check online banking systems for expected payments as needed.
Manage agreed client payment schedules and follow up to ensure promised payments are received.
Notify attorneys of unallocated funds and follow up on older unallocated funds as appropriate.
Update attorneys and Section Chairs on accounts receivable over 45 days, as applicable.
Handle client calls about billing, collections, and payments.
Provide requested invoices and reports to clients.
Process refund requests.
Prepare ad hoc reports for clients, attorneys, Section and Department Chairs, and management.
Develop and maintain functional job knowledge, including knowledge of system operations.
Work closely with the billing team to meet client and attorney expectations and support timely payment.
Research and solve problems using internal and external systems.
Use external vendor systems, such as e-billing and payment sites.
Attend General Accounting meetings.
Perform other related duties as needed or assigned.