Accounts Receivables Coordinator

Haynes and Boone•Dallas, TX

2d•Hybrid

About The Position

This non-exempt employee handles outstanding accounts receivable for an assigned portfolio and supports staff and attorneys in the business aspects of client relationships. The role is responsible for collecting the Firm’s outstanding receivables and performing related duties. The position works closely with clients, attorneys, the billing team, the Cash Application desk, and other firm personnel to support timely payments and meet client and attorney expectations. The work is performed in a hybrid office environment. The position requires regular computer and office-machine use, and involves remaining stationary for most of the time, with occasional movement around the office and handling documents or files weighing up to 15 pounds.

Requirements

Three years of experience in law firm accounts receivable; five or more years is preferred.
Knowledge of basic accounting, record keeping, general office procedures, and legal terminology.
Proficiency with Microsoft Office applications.
Strong organizational skills and attention to detail.
Good oral and written communication skills.
Ability to interact effectively with clients, attorneys, and employees, and with people of varied personalities and organizational levels.
Ability to work independently and as a member of a team, with minimal supervision.
Ability to maintain confidentiality while answering questions.
Ability to work in a fast-paced environment, prioritize urgency, and adapt quickly to change.
Self-motivation, a strong work ethic, persistence, and the ability to persuade others respectfully.
High school diploma.

Nice To Haves

Five or more years of law firm accounts receivable experience.
Legal secretary, business-to-business accounts receivable, or general accounting background.
Experience in a law firm or professional services environment.
Some college coursework.
Broad technical ability, aptitude, and willingness to learn new software and applications.
Ability to think creatively when solving problems.

Responsibilities

Report accounts receivable status in appropriate tracking systems, including Elite 3E and AR Click.
Respond promptly to client and attorney requests.
Contact clients daily regarding aging accounts and keep attorneys updated on payment status.
Process payment and write-off transactions.
Coordinate with the Cash Application desk to ensure correct payment allocation.
Check online banking systems for expected payments as required.
Work with the Cash Application desk to process trust withdrawals.
Manage agreed client payment schedules and follow up to ensure promised payments are received.
Notify attorneys of unallocated funds and follow up as appropriate on older unallocated funds.
Update attorneys and Section Chairs on accounts receivable over 45 days, as applicable.
Handle client questions about billing, collections, and payments.
Provide clients with requested invoices and reports.
Process refund requests.
Provide ad hoc reports to clients, attorneys, Section and Department Chairs, and management.
Develop and maintain functional job knowledge, including system operations.
Work closely with the billing team to help meet client and attorney expectations and support timely payment.
Research and solve problems using internal and external systems.
Use external vendor systems, such as e-bill and payment sites.
Attend General Accounting meetings.
Perform other related duties as needed or assigned.