Accounts Receivable

Four Seasons•Los Angeles, CA

13d•Onsite

About The Position

The Accounts Receivable employee assists the Credit Supervisor in maintaining hotel credit procedures in accordance with local and Four Seasons Hotels Limited policies and procedures. The role handles billing, collections, credit cards, inquiries, cheque cashing, and related records. It also supports timely and professional service to guests and credit card companies, and helps uphold Four Seasons’ professional standards.

Requirements

Minimum one year of experience or related work.
Good communication and written skills.

Responsibilities

Process and post cheque payments to the City Ledger daily.
Prepare timely reconciliations for all accounts receivable, including credit cards.
Review due accounts with the Credit Supervisor and implement collections procedures according to company guidelines.
Prepare and mail corporate invoices and statements for outstanding City Ledger accounts, ensure contracted rates are charged, and follow up on collections.
Handle guest and credit card company inquiries promptly and professionally, documenting and preparing adjustments when necessary.
Assist with reviewing sales and catering contracts, understanding billing arrangements, and following up on deposits and prepayments according to agreed contract terms.
Promptly communicate billing or payment discrepancies and other potential problems to the Credit Supervisor.
Prepare and maintain complete, accurate, and organized records for outstanding accounts as directed by the Credit Supervisor.
Assist the Credit Supervisor with obtaining credit references and maintaining current credit histories, approved written credit requests, and records for regular hotel accounts.
Recommend improvements to Accounts Receivable and Credit operations to the Credit Supervisor and Assistant Director of Finance.
Conduct oneself professionally and encourage employees to uphold Four Seasons’ standards.
Perform additional duties assigned by the Director of Finance, Assistant Director of Finance, or Credit Supervisor.