ACCOUNTS RECEIVABLE

Grand Beach Suites Hotel•Miami Beach, FL

2h•$22 - $23

About The Position

The Accounts Receivable Clerk supports the hotel accounting team with billing, payment posting, and reconciliations. The role works closely with the Credit Manager and the Front Desk, Reservations, Sales, and Catering teams to keep accounts accurate and current. Duties include group and event billing, preparing proformas and invoices, posting payments, assisting with tax-exempt reconciliations, catering postings, chargeback documentation, and supporting month-end close. The position also reviews Front Desk incentive reports for accuracy and supports incentive reconciliations according to established programs and approvals. The role is suited to an organized, proactive person with hospitality accounting experience who is comfortable in a fast-paced hotel environment.

Requirements

High school diploma or equivalent.
Two or more years of hospitality accounting experience, including exposure to Accounts Receivable functions.
Prior experience working with or supporting Income Audit and/or Night Audit operations.
Working knowledge of hotel systems, including OPERA PMS and MICROS or similar hospitality systems.
Proficiency with Microsoft Excel, Microsoft Word, email, and basic accounting applications.
Strong written and verbal communication skills and the ability to interact professionally with guests, internal departments, and external partners.
Excellent attention to detail, accuracy, and organizational skills.
Ability to manage multiple tasks and meet deadlines in a fast-paced hospitality environment.
Ability to work a flexible schedule, including weekends and holidays, as required by hotel operations.
Ability to maintain confidentiality and follow established accounting procedures and internal controls.
Strong work ethic, reliability, and a team-oriented attitude.

Responsibilities

Prepare and issue accurate invoices for guest and city ledger accounts, direct bill and corporate accounts, group and event billing, and third-party partners such as OTAs.
Prepare proformas, preliminary invoices, and final invoices for groups and events.
Post payments received by credit card, wire transfer, ACH, and check.
Assist with identifying wire transfers and reconciling wires.
Reconcile guest and direct bill accounts, group master accounts, OTA and partner billings, and resort pass and amenity-related accounts.
Perform tax-exempt reconciliations and ensure documentation is on file and charges are posted correctly.
Post and reconcile catering and event charges, including food and beverage, service charges, and applicable taxes, in accordance with BEOs and contracts.
Respond professionally and promptly to guest, Front Desk, Reservations, and internal billing inquiries.
Research and help resolve billing discrepancies with Front Desk, Reservations, Sales, and Catering teams.
Assist with tracking and documenting credit card chargebacks and payment disputes.
Maintain accurate, organized accounting records, invoices, contracts, tax-exempt certificates, and audit support documentation.
Support month-end Accounts Receivable reconciliations and closing activities.
Review Front Desk incentive reports for accuracy and support incentive reconciliations in accordance with established programs and approvals.
Follow accounting procedures, internal controls, and company policies.
Perform other accounting-related duties as assigned.
Promote teamwork and promptly communicate problems or unusual matters of significance.
Be polite, friendly, and helpful to guests, management, and fellow employees.
Execute emergency procedures in accordance with hotel standards and comply with safety regulations and procedures.
Attend appropriate hotel meetings and training sessions.
Maintain cleanliness and the condition of equipment and the work area.
Comply with hotel standards, policies, rules, uniform, and grooming standards.
Recycle whenever possible and remain current with hotel information and changes.