Accounts Receivable

Riddle's Group • Rapid City, SD

3d

About The Position

Riddle’s Group Inc. is seeking an Accounts Receivable & Credit Specialist to support multiple divisions with accounts receivable management, retail loan collections, credit underwriting, and credit risk decisions. The role helps maintain portfolio quality while providing exceptional customer service. The position is full-time during standard Monday-through-Friday business hours, with occasional evening and weekend hours potentially required to support customers, collections activities, training, or business needs.

Requirements

• Positive attitude and desire to grow in accounting, credit, and collections.
• Comfort using Microsoft Office, especially Excel.
• Ability to learn new systems quickly and multitask projects.
• Strong written and verbal communication skills.
• Strong analytical and decision-making skills.
• Ability to evaluate financial information and make sound credit recommendations.
• Enjoyment of solving problems and helping people.
• Strong organization and multitasking skills.
• High school diploma or equivalent required.

Nice To Haves

• Experience in customer service, collections, lending, banking, finance, or accounts receivable preferred.
• Experience with credit underwriting, retail financing, or collections is a plus; training may be provided to the right candidate.

Responsibilities

• Maintain accurate and up-to-date customer account data using available tools and teamwork.
• Provide friendly, helpful support to customers and coworkers.
• Contact customers to resolve past-due balances on accounts receivable and retail financing accounts.
• Review customer credit applications and assist with credit approval decisions within established company guidelines.
• Evaluate creditworthiness by analyzing credit reports, payment history, income information, and other relevant data.
• Recommend appropriate credit limits and account actions based on risk assessment and company policies.
• Develop solutions that benefit both the customer and the company.
• Negotiate payment arrangements and assist customers facing financial hardships when appropriate.
• Post daily payments and reconcile accounts.
• Manage multiple tasks and deadlines.
• Perform other duties as assigned.

Benefits

• 401(k) with company match
• Health insurance
• Dental insurance
• Vision insurance
• HSA with employer match
• Paid time off
• Employee merchandise discounts
• Supportive team environment with growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED