Accounts Receivable Support

Fastenal•Caledonia, MN

About The Position

Working as a full-time Accounts Receivable Support employee, you will participate in a fast-paced work environment focused on reducing Fastenal’s overall receivables. A flexible schedule may be offered after onboarding and training and upon meeting performance goals. The position is based at 710 Griffith Lane Rd, Caledonia, MN 55921, and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. Fastenal is a distributor of industrial and construction supplies that has grown from a single branch to a Fortune 500 company with over 3,000 servicing locations. The company emphasizes local inventory and personal customer service, employee opportunity, training, promotion from within, and career growth. The base pay range is $36,000–$45,000. The position is also eligible for a bonus and/or commission.

Requirements

Be at least 18 years of age.
Have excellent written and oral communication skills.
Be proficient in the Microsoft Office Suite.
Demonstrate strong math aptitude, attention to detail, and a sense of urgency.
Exhibit strong problem-solving, deductive reasoning, and decision-making skills.
Demonstrate strong organization, planning, and prioritizing abilities.
Be highly motivated, self-directed, and customer-service oriented.
Be able to work independently as well as in a team environment.
Be able to learn and perform multiple tasks in a fast-paced environment.
Demonstrate the company’s core values of ambition, innovation, integrity, and teamwork.
Pass the required drug screen where applicable in the United States, Puerto Rico, and Guam.

Nice To Haves

Prior customer service work experience.

Responsibilities

Communicate with customers by telephone, email, and fax about open balances and help resolve outstanding items.
Document conversations with customers.
Work with a team to reduce days out and improve Fastenal’s accounts receivable portfolio.
Update customer billing information.
Perform other administrative tasks as needed.