Accounts Receivable Supervisor
About The Position
Shimano North America Holding, Inc. is seeking an Accounts Receivable Supervisor for its Irvine, California team. This position oversees all Accounts Receivable operational functions and contributes to the Finance team by working with internal stakeholders and external customers to support departmental and organizational objectives. The role balances operational execution, customer relationships, and cross-department collaboration while maintaining strong internal controls and process discipline. The supervisor leads A/R staff and oversees invoicing, cash application, customer and dealer account setup, collections escalations, documentation, internal controls, and policy compliance. The position also manages daily A/R operations, reconciliations, reporting, credit review, audit coordination, and process improvement. A bachelor's degree in accounting, finance, or a related field is sought, though equivalent work experience may be considered.
Requirements
- 3–5 years of experience in Accounts Receivable or Collections.
- Strong leadership, organizational, analytical, and problem-solving abilities, with exceptional attention to detail.
- Excellent verbal and written communication skills.
- Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
- Ability to manage multiple priorities and consistently meet A/R processing deadlines.
- Bachelor’s degree in accounting, finance, or a related field; equivalent work experience may be considered.
Nice To Haves
- Prior supervisory experience.
Responsibilities
- Oversee A/R operations, including invoicing, cash application, customer and dealer account setup, escalated collections activity, documentation, internal controls, and policy compliance.
- Coordinate team responsibilities, operational priorities, programs, and assigned projects in partnership with management.
- Coach, train, mentor, and cross-train A/R staff; balance workloads and support performance management and adherence to established metrics.
- Analyze end-to-end cash cycle processes, identify inefficiencies or risks, and implement continuous improvements.
- Perform and oversee daily A/R functions, including batch approvals and postings, bank report downloads, and system report updates.
- Ensure accurate and timely processing of credit card transactions, invoices, statements, credit and debit memos, and return-related activities.
- Prepare and complete monthly A/R and intercompany account reconciliations.
- Enforce A/R policies, procedures, and processing deadlines; identify exceptions and implement corrective actions.
- Maintain and support updates to A/R Standard Operating Procedures (SOPs).
- Prepare and present weekly and monthly aging analyses, cash forecasts, KPI reports, and ad hoc management reports.
- Develop, document, and maintain internal control policies and procedures to improve operational efficiency and ensure compliance.
- Review customer credit applications, establish credit limits, and manage relationships with third-party collection agencies.
- Collaborate cross-functionally to resolve complex billing inquiries and customer payment disputes.
- Serve as the primary point of contact for Accounts Receivable audits.
- Participate in special projects and perform other duties as assigned.
Benefits
- Paid time off
- Medical, dental, and vision benefits
- Employer-matching 401(k)
- Wellness incentives
- Fully equipped on-site gym
- Rideshare benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
