Accounts Receivable Supervisor
About The Position
General Floor is seeking a hands-on Accounts Receivable leader to lead its small Credit & Collections team. The role combines team leadership with active involvement in daily operations, including collections, payment application, account reconciliations, aging reports, and resolution of challenging customer accounts. The supervisor will work closely with the Finance Manager and partner with Sales, Customer Service, and Operations to resolve credit and account issues. The position also involves monitoring receivables and risks, keeping the Finance Manager informed, and identifying opportunities to improve processes, efficiency, and accountability. Previous management experience is helpful but not required.
Requirements
- At least 3 years of experience in Accounts Receivable, Credit, Collections, or a related accounting role.
- Strong understanding of collections, account reconciliation, and credit procedures.
- Ability to take initiative, solve problems, and follow through.
- Ability to juggle priorities and adapt to unexpected situations.
- Confident communication skills and the ability to handle difficult customer conversations professionally.
- Organized, detail-oriented, and comfortable working with numbers.
- Willingness to contribute as a team player and help complete the work.
Nice To Haves
- Previous management experience.
- Experience serving as a go-to person, training coworkers, handling difficult accounts, or taking the lead during busy periods.
Responsibilities
- Guide, support, and motivate a team of four A/R associates while remaining actively involved in daily operations.
- Oversee collections, payment application, account reconciliations, and aging reports to keep accounts accurate and current.
- Investigate discrepancies and resolve challenging customer accounts.
- Follow up proactively and professionally on overdue balances.
- Work with Sales, Customer Service, and Operations to resolve credit and account issues.
- Monitor receivables, identify potential risks, and keep the Finance Manager informed.
- Identify opportunities to improve processes, efficiency, and accountability.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid holidays
- Personal time off
- Training and professional development
- Employee referral bonus program
- Opportunities for career advancement
- Small-team environment where contributions matter
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
