Accounts Receivable Specialist

Great Lakes South Town • Glendale Heights, IL

62d • Hybrid

About The Position

The Accounts Receivable Specialist manages a portfolio of customer accounts, follows up on past-due balances, resolves billing issues, and helps ensure timely payment while maintaining strong customer relationships. This position is 100% on-site during training. After training, it transitions to a hybrid schedule — 3 days in the office and 2 days remote.

Requirements

• 2–5 years of AR, collections, or customer-facing experience.
• Experience with outbound calls and high-volume accounts.
• Strong customer service, communication, and organizational skills.
• Self-motivated and comfortable in a fast-paced environment.

Nice To Haves

• AR reconciliation experience preferred.
• ERP experience, including Global Edge, is a plus.

Responsibilities

• Contact customers by phone and email regarding past-due balances.
• Make outbound collection calls and negotiate payment plans when needed.
• Research billing issues and reconcile AR accounts.
• Maintain accurate customer account information.
• Partner with internal teams on collection strategies.
• Meet AR goals, including call volume and aging targets.

Benefits

• Medical and Dental Benefits
• Life Insurance
• PTO
• 401k & Company Match
• Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed