Accounts Receivable Specialist

Laborie Medical Technologies Corp•Portsmouth, NH

9d•Hybrid

About The Position

The Accounts Receivable Specialist manages customer credit and collection activities to optimize cash flow, minimize credit risk, and support positive customer relationships. The role independently manages assigned customer accounts, resolves complex account issues, analyzes payment trends, and collaborates across functions to improve accounts receivable performance. This is an hourly support-level role in a collaborative, team-oriented environment. It is hybrid, with one day per week required onsite and four days available for remote work; applicants should be local. The ideal schedule is 9:00 AM to 6:00 PM, with flexibility to support West Coast hours.

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or an equivalent combination of education and experience.
3–5 years of accounts receivable, credit, collections, or related finance experience.
Experience managing customer portfolios and resolving complex collection issues.
Proficiency with ERP systems such as SAP, Oracle, Microsoft Dynamics, NetSuite, or equivalent.

Nice To Haves

CCE designation (Certified Credit Executive).

Responsibilities

Monitor and manage customer accounts to ensure timely collections and resolve overdue balances.
Communicate with customers by phone and email to resolve collection issues professionally and efficiently.
Facilitate payment arrangements and negotiate terms as needed.
Investigate and resolve billing discrepancies, disputes, and deductions in a timely manner.
Collaborate with internal teams, including sales and finance, to address customer account concerns.
Manage assigned customer accounts, resolve complex account issues, and analyze payment trends.