Accounts Receivable Specialist

Renova One•Jacksonville, FL
•$25 - $28

About The Position

The Accounts Receivable Specialist manages customer billing, payment processing, collections, and account reconciliation. The position receives and posts customer payments, maintains accurate customer account records, generates invoices, distributes statements, and supports collection efforts to keep aging receivables within acceptable levels. The Specialist works directly with customers to resolve billing questions and outstanding balances and partners with internal teams to support timely invoicing and cash application. The work contributes to accurate financial reporting, healthy cash flow, and an improved customer payment experience.

Requirements

  • At least 3 years of Accounts Receivable experience.
  • Experience posting payments, cash application, collections, and customer billing.
  • Ability to communicate effectively with customers regarding outstanding balances and payment issues.
  • Strong attention to detail and accuracy with financial transactions.
  • Proficiency in Microsoft Excel and accounting software.
  • Strong organizational and problem-solving skills.
  • All offers of employment are contingent upon a background check.

Nice To Haves

  • Experience with RFMS.

Responsibilities

  • Generate and distribute accurate customer invoices and statements based on contracts, purchase orders, and service agreements.
  • Receive, process, and post customer payments, including checks, ACH, wire transfers, and credit card transactions.
  • Monitor accounts receivable aging, maintain acceptable collection levels, and proactively follow up on past-due accounts using effective collection strategies.
  • Reconcile customer accounts and accounts receivable ledgers, investigate discrepancies, and resolve billing or payment issues with customers and internal teams.
  • Post invoices to customer portals as required and meet billing deadlines.
  • Maintain accurate and organized accounts receivable records in RFMS and other company systems, in compliance with company policies and accounting standards.
  • Prepare accounts receivable reports, aging analyses, cash receipt summaries, and other management reporting.
  • Support month-end and year-end close activities, audits, and other accounting and finance department initiatives.
  • Assist with process improvements, workflow enhancements, and automation efforts related to accounts receivable operations.
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