Accounts Receivable Specialist

Accommodations Plus International•Melville, NY

18d•$20 - $22•Hybrid

About The Position

API seeks a motivated, detail-oriented Accounts Receivable Specialist to collect outstanding commission invoices and maintain accurate customer accounts. This full-time position has an expected schedule of 40 hours per week, with additional overtime of typically 0 to 10 hours per week potentially required based on business needs. The role operates in a professional office environment and follows a hybrid work schedule. It has no supervisory responsibility. The position offers a stated pay rate of $19.50–$21.50 USD per hour. Compensation depends on experience, qualifications, skills, geographic location, internal alignment, and external benchmarks. The total rewards package includes a 401(k) with employer matching, paid time off, extended health insurance, LTD, life insurance, an Employee Assistance Program, access to company-sponsored volunteer and community engagement programs, and a recognition and rewards program. The organization also describes opportunities for career advancement, professional development, and impact on financial operations.

Requirements

At least 1 year of accounts receivable, collections, customer service, or related experience is preferred.
Excellent written and verbal communication skills and a professional, confident phone presence.
Strong attention to detail, accuracy, problem-solving, analytical, and account reconciliation skills.
Ability to prioritize multiple accounts, work in a fast-paced environment, learn new processes, and adapt to new systems.
Customer-focused, persistent, dependable, proactive, accountable, and results-oriented.
Proficiency in Microsoft Excel and Outlook.

Nice To Haves

High-volume collection calling experience is a strong plus.
Experience with NetSuite, ACES, and Salesforce.

Responsibilities

Contact customers worldwide by phone and email to collect outstanding commission invoices and follow up on past-due balances and payment plans.
Manage assigned aging portfolios, analyze payment activity, identify collection trends, and support cash-flow goals.
Investigate and resolve invoice, payment, account, and billing discrepancies with customers and internal departments.
Reconcile customer accounts, research balances, and accurately post and apply payments as needed.
Respond promptly and professionally to inquiries while maintaining productive customer relationships.
Document collection activity and account resolutions and maintain accurate records in company systems.
Assist with month-end reconciliations, reporting, and other assigned duties.
Perform additional responsibilities if designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO), or Information Assurance Accounting Officer (IAAO).