Accounts Receivable Specialist

The Lorenz Clinic, LLC•Victoria, MN
•$21 - $24•Onsite

About The Position

The Accounts Receivable Specialist supports the financial systems behind Lorenz Clinic’s clinical work by managing insurance processing, patient billing, and payer relationships across hundreds of active accounts. The role works closely with the Revenue Cycle Manager and clinical staff to help families access care, support clinicians, and maintain organizational stability. The position is in person in Victoria, Minnesota, and may be full-time or part-time, with potential for flexible scheduling depending on the role’s needs and the successful candidate’s availability.

Requirements

  • Working knowledge of Medicare, Managed Care, and third-party payer systems.
  • Proficiency in Microsoft Office and Google Workspace.
  • Familiarity with provider and payment portals such as Availity, PaySpan, Echo Payments, or similar.
  • High school diploma or equivalent.
  • Minimum age of 18.
  • Strong attention to detail, integrity, and follow-through.
  • Clear, professional written and verbal communication.
  • Ability to maintain boundaries and protect client confidentiality.
  • Reliable transportation to Victoria, Minnesota.
  • Self-motivated and comfortable adapting to change.

Nice To Haves

  • Associate's or Bachelor's degree in Business, Finance, Medical Billing/Coding, or a related field.
  • Prior billing experience, including claims processing.
  • HIPAA training or experience.
  • Experience with managed care networks and EAPs in a mental health setting.
  • Familiarity with Athenanet EHR.
  • Experience billing psychological testing, CTSS codes, or E/M codes.

Responsibilities

  • Verify insurance benefits and eligibility for new and existing patients and communicate findings to the responsible clinician.
  • Process credit card payments for copays and patient responsibility balances.
  • Work with patients on past-due accounts to establish payment plans.
  • Investigate and resolve denied claims through successful reimbursement.
  • Coordinate with clinicians to obtain insurance authorizations.
  • Submit claims accurately and on schedule.
  • Complete and follow up on EAP billing forms and invoices.
  • Correspond with clients, insurers, and billing stakeholders by phone, email, and patient portal.
  • Review provider billing entries for accuracy.
  • Monitor and reduce aging receivables and average days outstanding.
  • Respond to payer inquiries in a timely and organized manner.
  • Log and accurately attribute insurance and patient receipts.
  • Collaborate with the billing supervisor to identify and improve workflows.
  • Maintain current knowledge of evolving billing regulations.
  • Participate in scheduled trainings and team meetings.
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