Accounts Receivable Specialist

Bosch Building Technologies • Phoenix, AZ

5d

About The Position

The Accounts Receivable Specialist manages customer accounts and supports timely collection of outstanding invoices. The role processes payments, reconciles accounts, follows up with customers, and helps resolve disputes while working with project managers, sales teams, customers, and other colleagues to improve collections and reduce bad debt. It also supports accounts receivable reporting, accurate recordkeeping, documentation of collection activity, process improvements, and other departmental initiatives.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in accounts receivable or a collections environment.
• Strong interpersonal and customer service skills.
• Basic accounting knowledge.
• Strong written and verbal communication skills.
• Experience reviewing disputes and reaching resolutions.
• Proficiency with Excel, Word, and MS Outlook.

Nice To Haves

• Self-starter who is able to take initiative.
• Excellent organizational skills, including the ability to prioritize, multitask, and meet deadlines in a fast-paced environment.

Responsibilities

• Contact clients by phone and email to collect outstanding invoices on time.
• Manage customer accounts and follow up regularly to keep balances up to date.
• Process customer payments.
• Build and maintain customer relationships to improve the collection process.
• Coordinate with project managers, sales teams, and other team members to resolve disputes and improve collectability.
• Collaborate with the team and upper management to reduce bad debt.
• Reconcile credit memos, unapplied cash, and other accounts monthly to maintain an accurate receivable ledger.
• Process monthly statements and mail-outs.
• Help develop strategies and tools to accelerate receivables collection.
• Work with an outside collection agency as needed.
• Review, prepare, and analyze accounts receivable management reports.
• Follow existing policies, processes, and procedures and collaborate on improving them.
• Document all collection efforts.
• Participate in meetings and provide progress updates on accounts and other accounts receivable matters.
• Assist with ad hoc projects and other duties as required.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• 401K with company match
• Life/AD&D/LTD
• Paid vacation, sick leave, and holidays
• Employee Assistance Program
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED