Accounts Receivable Specialist

Univar Solutions • Dublin, OH

28d • Hybrid

About The Position

The Accounts Receivable Specialist focuses on customer contact to collect receivables and resolve disputes. The role helps control and prevent overdue receivables while maintaining customer satisfaction and supporting proactive sales engagement. It supports customer accounts receivable activities, including collecting past-due balances, reconciling accounts, identifying unapplied cash and credit memos for potential offsets, and reporting disputed invoices to promote timely payment, reduce aged receivables and bad debt, and maintain a positive customer experience.

The specialist works with customers and internal sales, customer solutions, dispute management, and C2C management teams to resolve payment issues. The role also involves assessing customer risk, applying credit policies and procedures, analyzing information, and escalating matters to a supervisor as needed. The position is based in Dublin, Ohio, with onsite work three days per week.

Requirements

• 1–2 years of business experience; the employer will train the right candidate.
• Prior experience working with individual and team metric standards.
• Knowledge and experience using the Microsoft Office Suite, including basic Excel skills.
• Ability to manage workload to deadlines and maintain individual and team goals.
• Ability to gain the trust and confidence of customers, management, and peers.
• Ability to identify issues and raise them to leaders for review and resolution.
• Demonstrated verbal and written communication experience.
• General knowledge of collection principles and ability to reconcile credits and debits.
• Good customer-facing skills.
• Ability to collaborate across functions.
• Ability to prioritize workload.

Nice To Haves

• SAP experience.

Responsibilities

• Collect past-due customer balances and support customer accounts receivable activities.
• Reconcile customer accounts and identify on-account cash and credit memos for proposed offsets.
• Identify and report disputed invoices to promote timely payment and minimize aged receivables and bad debt.
• Collaborate with customers, sales, customer solutions, dispute management, and C2C management to resolve payment issues.
• Analyze information and communicate with a supervisor as needed to determine the next course of action.
• Mitigate customer risk by asking appropriate questions, reviewing credit, and setting credit lines in accordance with policies and procedures.
• Follow policies and procedures that support organizational requirements.
• Perform other related duties as required or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed