Accounts Receivable Specialist

The Orthopedic Institute of Pennsylvania•Enola, PA

14d

About The Position

The Accounts Receivable Specialist handles patient and staff inquiries, manages billing processes, and ensures accurate payment posting and reconciliation. The role includes submitting insurance claims, appealing denied claims, and managing collections while requiring independent work, strong time management, and problem-solving skills. The Orthopedic Institute of PA describes a culture centered on courtesy, empathy, teamwork, process improvement, professional development, and service to patients, families, team members, and local communities.

Requirements

High school diploma or GED required.
Two years of experience in medical accounts receivable resolution required.
Ability to work independently with strong self-motivation, time management, multitasking, and problem-solving skills.

Nice To Haves

Certification in Medical Billing and Coding preferred.
Prior experience in a health care organization preferred.
Experience in an orthopedic setting preferred.

Responsibilities

Respond courteously and efficiently to incoming telephone inquiries from patients and internal staff.
Review and analyze patient account balances for accuracy and resolution.
Accurately post patient payments and reconcile transactions.
Prepare and submit claims to insurance carriers in accordance with policy and compliance standards.
Research and process appeals for denied insurance claims or denied charges.
Manage collections for outstanding patient balances.
Address billing inquiries and resolve claim rejections.
Generate reports and process refunds.
Handle returned or insufficient-funds payments and address rejections.
Perform other duties as assigned.