Accounts Receivable Specialist

Suburban Automotive Services•Troy, MI

About The Position

The Accounts Receivable Specialist ensures customer payments are received promptly, in full, and applied correctly to customer accounts so accounting records and cash flow remain accurate and up to date. The role pays from $22 per hour, based on experience, and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

  • Valid driver’s license.
  • Exceptional oral and written communication skills.
  • Customer-service orientation.
  • Exceptional time-management and multitasking skills.
  • Self-starter.
  • Reliable team player.
  • High school diploma or GED.

Nice To Haves

  • Knowledge of Microsoft Office, Excel, and Outlook applications.

Responsibilities

  • Apply customer payments daily via check, ACH, or credit card.
  • Respond to requests for statements, invoices, and account information by phone and email.
  • Contact customers weekly by email or phone to collect past-due balances.
  • Communicate with TSMs and Sales Managers by email or phone to collect accounts-receivable aging balances.
  • Reconcile payments to statements to identify unpaid invoices.
  • Work with customer support to identify why invoices are unpaid and resolve those issues.
  • Process weekly refund checks for credit balances on accounts.
  • Adhere to Suburban Automotive Service’s DRIVEN values and align business practices with the company’s mission and vision.
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