Accounts Receivable Specialist

Polaris Direct • Hooksett, NH

20d • Onsite

About The Position

Polaris Direct is seeking an Accounts Receivable Specialist to manage client billing, payment processing, account reconciliation, and collections. The role works directly with the Controller and departments throughout the Company to maintain accurate customer accounts, resolve billing questions, and support daily accounting operations. This is an on-site position in Hooksett, New Hampshire, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Compensation is hourly and based on relevant experience, demonstrated skills, and qualifications.

The position also assists with fixed-asset records, month-end and year-end activities, audit preparation, and receptionist coverage during designated breaks, lunch periods, and other coverage needs. It involves maintaining organized, confidential accounting records in accordance with Company procedures and internal controls. Employees complete required training in information security, workplace safety, and other applicable compliance topics.

Requirements

• Three to five years of experience in accounting, accounts receivable, billing, bookkeeping, collections, or a related finance role.
• An associate degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
• Working knowledge of accounting principles, billing, accounts receivable, and account reconciliation.
• Experience with accounting software and Microsoft Office, including Excel.
• Strong attention to detail, analytical skills, and a commitment to accuracy.
• Ability to prioritize tasks and meet deadlines.
• Clear, professional communication skills and the ability to remain courteous and appropriately firm when addressing overdue balances.
• Discretion when handling confidential financial, customer, employee, and Company information.

Responsibilities

• Prepare accurate and timely client invoices by reviewing completed jobs, job tickets, and supporting documentation.
• Coordinate with internal departments to confirm billing details and resolve questions.
• Record and apply customer payments and reconcile invoices and customer accounts.
• Monitor accounts receivable aging and follow up professionally on outstanding and past-due balances.
• Research and resolve billing discrepancies, invoice disputes, and payment issues.
• Process customer refunds and reconcile postage fund liabilities.
• Assist with fixed-asset records, month-end and year-end activities, and audit preparation.
• Maintain organized, confidential accounting records in accordance with Company procedures and internal controls.
• Provide receptionist coverage during designated breaks, lunch periods, and other coverage needs.

Benefits

• Medical, dental, and vision coverage, subject to eligibility and plan terms.
• Paid time off and paid holidays.
• Short-term and long-term disability insurance.
• Life insurance.
• 401(k) retirement plan with a discretionary employer match.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree