Accounts Receivable Specialist

TESTEQUITY HISCO GROUP • North Richland Hills, TX

12d • Onsite

About The Position

The Accounts Receivable Specialist manages incoming customer payments and collections of outstanding accounts receivable. The role handles customer service matters by working with customers and internal teams, serving as a customer point of contact and providing customer-focused service. Responsibilities include processing payments, reconciling accounts, resolving account inquiries, collecting overdue balances, maintaining customer and tax information, and supporting order and billing processes. The position is based in North Richland Hills, Texas, and is full time.

Requirements

• High school diploma or GED required.
• At least 2 years of accounts receivable and general accounting procedures experience required.
• Customer service experience required.
• Excellent verbal and written communication skills.
• Experience with Excel spreadsheets, internet applications, and various systems.
• Strong organizational skills and ability to meet deadlines and prioritize responsibilities.
• Strong computer skills, including proficiency with Excel, Word, and email.
• Strong problem-solving and research skills and ability to multitask.
• Experience working in a fast-paced team environment and a positive attitude.
• Must be authorized to work in the United States without sponsorship; TestEquity does not sponsor work visas.
• Ability to safely and successfully perform essential job functions consistent with ADA, FMLA, and other applicable standards, including productivity standards.
• Ability to maintain regular, punctual attendance consistent with applicable standards.

Nice To Haves

• Associate's or bachelor's degree in a related field preferred, but not required.
• Experience with Sage 100 is a plus.

Responsibilities

• Prepare, post, verify, and record customer payments and transactions.
• Perform account reconciliations and create reports using Excel.
• Investigate and resolve irregularities or inquiries on customer accounts.
• Process accounts and incoming payments in compliance with financial policies.
• Issue refunds and process RMAs in MAS.
• Manage PayPal disputes and contact customers about past-due invoices.
• Review and approve sales tax exemption certificates.
• Mail invoices to customers.
• Process credit card reauthorizations.
• Collect outstanding balances from regional customers, making daily contact by phone, email, or fax using aging reports and payment history, and recording notes electronically.
• Review and run reports, including Cash, Unapplied Cash, Hold List, Partial Pay, Hold, and Hi-Lo reports, as needed.
• Reconcile the Accounts Receivable account balance to the General Ledger balance.
• Prepare key-off sheets for Corporate to post unapplied cash to open invoices.
• Manage orders for COD, cash, cash-in-advance, and credit card payments.
• Verify account information and payment on international orders.
• Review and release daily scheduled orders on credit hold using credit and payment history and account status.
• Add and maintain customer accounts and shipping locations in the computer system.
• Run credit reports and check trade references using the D&B reporting system for new account setup.
• Maintain customer taxable status and verify and update tax certificates for billing and audit purposes.
• Maintain relationships with customers, inside sales, and outside sales to maximize timely payment collection.
• Assist with electronic billing.
• Indirectly support product quality.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED