Accounts Receivable Specialist

Symrise•Springfield, MO

14d

About The Position

The Accounts Receivable Specialist supports the end-to-end accounts receivable process, including cash application, customer account reconciliation, collections support, invoice-dispute resolution, and accurate financial reporting. The role collaborates with Sales, Customer Service, and Finance to promote timely cash flow. Responsibilities include posting customer payments from lockbox, ACH, and wire transfers; reconciling accounts; investigating payment discrepancies and invoice issues; following up on overdue balances; maintaining customer records; releasing orders according to payment status and credit controls; monitoring consignment accounts; and preparing reports and documentation for month-end close and audits. The position is described as hybrid or office-based, depending on business needs, in a fast-paced, deadline-driven finance environment and as part of a dedicated accounts receivable team. Symrise describes its culture as open and transparent and offers opportunities for employees to develop their careers.

Requirements

3–5 years of experience in Accounts Receivable, Collections, or Cash Application.
Knowledge of basic accounting principles, especially accounts receivable processes.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Excel, Word, and Outlook.
Experience with SAP or AX ERP systems.
Ability to manage high-volume transactional environments.
Familiarity with reporting and reconciliation processes.
Strong attention to detail and accuracy.
Ability to manage multiple priorities and meet deadlines.
Customer-focused mindset and professional communication.
Ability to collaborate with teams and coordinate across functions.
Continuous improvement mindset and adaptability.

Nice To Haves

Manufacturing background.
Experience in a manufacturing or ingredient/supply-chain environment.
Exposure to credit review processes or order release controls.
Prior involvement in audits or internal-controls support.

Responsibilities

Post customer payments from lockbox, ACH, and wire transfers accurately and promptly.
Reconcile customer accounts and resolve discrepancies, including missing remittances and payment-amount differences.
Investigate and resolve invoice discrepancies involving pricing, quantity, shipping, quality, or customer portals.
Coordinate with Customer Service and Sales to resolve disputes and document root causes and resolutions.
Follow up with customers on past-due balances, send payment reminders, and support escalation of delinquent accounts.
Assist with collection strategies to reduce aging receivables.
Maintain accurate customer account records and setups.
Release orders based on payment status and credit controls.
Support consignment account reconciliation and monitoring.
Ensure cash is applied in time for month-end close.
Prepare accounts receivable aging, discrepancy, and performance reports.
Assist with audit requests and provide required documentation.