Accounts Receivable Specialist

Radformation•Remote US, NY
•Remote

About The Position

Radformation is a fully remote, mission-driven healthcare technology company specializing in Radiation Oncology workflow automation. The Accounts Receivable Specialist will join the Accounting team and support customer billing, accounts receivable, cash application, and sales tax processes while maintaining accurate information across CRM and accounting systems. This entry-level opportunity is intended for a detail-oriented professional who enjoys working with numbers and software, learns systems quickly, and is interested in developing in accounting and finance operations. The role involves customer and internal communication, invoice support, record maintenance, discrepancy resolution, and assistance with sales tax compliance and research.

Requirements

  • Entry-level experience in billing, accounts receivable, accounting, or finance operations; relevant internships, coursework, or equivalent experience will be considered.
  • Basic understanding of invoices, payment terms, accounts receivable, and account reconciliations.
  • Working knowledge of Excel or Google Sheets, including sorting, filtering, and using formulas to organize and check data.
  • Strong attention to detail and comfort working with numerical information.
  • Ability to investigate discrepancies, identify possible causes, and follow through on resolving them.
  • Clear, professional written and verbal communication skills, including when responding to customer questions.
  • Organized and dependable, with the ability to manage recurring tasks and meet deadlines.
  • Curiosity about business software and ability to learn new systems and processes quickly.

Nice To Haves

  • Experience with SaaS billing, recurring invoices, or business-to-business customers.
  • Experience with an ERP or accounting system, CRM software, or sales tax software, such as NetSuite or Salesforce.
  • Exposure to sales tax support, tax exemption certificates, or researching tax requirements by jurisdiction.
  • Advanced Excel or Google Sheets skills.
  • Accounting, finance, business, or information systems coursework or degree.
  • Experience with multi-currency billing or international customers.

Responsibilities

  • Support billing operations by preparing and following up on invoices for new and recurring customers.
  • Maintain accurate customer and billing records across the CRM and accounting system, investigating and resolving discrepancies between systems.
  • Provide excellent customer service and assistance when interacting with customers.
  • Provide W-9s, statements, and other documentation to customers as needed.
  • Support sales tax compliance by gathering and reconciling transaction data, maintaining exemption documentation, and assisting with filings.
  • Collaborate with internal departments to address billing issues and invoice-related inquiries.
  • Support and maintain the Company’s cash application process.
  • Assist with researching sales tax requirements by state and local jurisdiction, documenting findings, and escalating questions for review.

Benefits

  • Multiple high-quality medical plan options with substantial employer contributions toward premiums; depending on the selected plan, employer contributions may cover the full premium cost.
  • Health coverage starting on day one.
  • Short-term and long-term disability insurance and supplementary life insurance.
  • 401(k) with employer match, vested immediately.
  • Annual reimbursement for professional memberships.
  • Conference attendance and continued learning opportunities.
  • Self-managed paid time off.
  • 10 paid holidays.
  • Monthly internet stipend.
  • Company-issued laptop.
  • One-time home office setup stipend.
  • Fully remote work environment with virtual events and yearly retreats.
  • For teammates outside the US, locally compliant benefits designed to support health, financial security, and work-life balance.
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