Accounts Receivable Specialist (Financials Specialist III)

Kentucky Community and Technical College System•Lexington, KY

14d•$3,162 - $3,793•Onsite

About The Position

The Accounts Receivable Specialist (Financials Specialist III) serves as a collections manager for the college’s outstanding bills and coordinates the collection, billing, and maintenance of accounts receivable. Working collaboratively with the Manager of Account Receivables and the Bursar, the specialist communicates payment deadlines, tracks and resolves outstanding payment issues, and serves as a contact for contracted collection agencies. The position provides financial, clerical, and administrative services to ensure accurate and timely payment processing in accordance with KCTCS policies and business procedures. It also serves as a Tier II backup for the BBSS Call Center and maintains accurate, confidential information for reporting to the Manager of Account Receivables and the Bursar. The position is based on-site at Bluegrass Community & Technical College’s Leestown Campus. It is a 12-month contract with standard hours of 37.5 per week. The salary range is $3,162–$3,793; the posting does not specify the pay period for this range.

Requirements

Bachelor’s degree in Business Administration, Accounting, Finance, or a related field, and four years of experience or equivalent.
Knowledge of bookkeeping, accounts receivable, billing and invoicing, and collections processes.
Understanding of legal and audit constraints related to cash handling, banking, and collections.
Administrative experience in a complex organization.
Excellent customer service skills, with emphasis on treating others with respect and dignity.
Honesty, professionalism, determination, and punctuality.
Personal and professional integrity, confidentiality, and attention to detail.
Excellent written and oral communication, interpersonal, and teamwork skills.
Ability to collaborate, prioritize, and multitask.
Technical knowledge and skills in business software systems.
Commitment to the mission of a comprehensive community and technical college and to personalized business services.

Nice To Haves

Bachelor’s degree in Business Administration, Accounting, Finance, or a related field, and six years of experience or equivalent.
Experience in an educational setting.

Responsibilities

Maintain an up-to-date billing system and ensure accounts are tracked, reviewed, and collected.
Track and record payment deadlines and send notifications to accounts with outstanding balances.
Organize recovery processes and initiate collection efforts.
Carry out billing, collection, and reporting activities accurately and within established deadlines.
Set up third-party organization accounts and contracts, and maintain required documentation in accordance with KCTCS policies and procedures.
Post authorized student balances to third-party contacts in PeopleSoft in accordance with KCTCS policies and procedures.
Monitor customer account details for non-payment.
Oversee the posting and removal of holds, late charges, reinstatement charges, and NSF charges.
Serve as the contact for inquiries about holds, late charges, reinstatement charges, bankruptcies, and write-offs.
Maintain accounts receivable customer files, lists, and reports for student financial accounts, third-party vendor organizations, and non-credit accounts.
Investigate and resolve customer inquiries and provide assistance by telephone, email, and in person.
Assist with information for the End of Term Balance Report and End of Year Bad Debt Report.
Serve as a Tier II backup for Black Board Student Services and help members of the public resolve outstanding balance issues.
Liaise with the University of Kentucky regarding student billing issues and with the BCTC Financial Aid Office regarding student accounts.
Post manual bookstore voucher charges to student accounts.
Ensure receivables are tracked, reviewed, and collected in accordance with KCTCS policies and business procedures.
Communicate payment deadlines and collection policies to faculty, staff, and students.
Participate in faculty, staff, and student events.
Perform special assignments and other duties as assigned by the Bursar and Vice Chancellor of Finance.
Perform additional duties as assigned.

Benefits

Health care coverage for the employee and family
Vision coverage for the employee and family
Dental coverage for the employee and family
Tuition reimbursement or waiver for the employee, spouse, and dependents
403(b) retirement plan with a 10% employer match for a 5% employee contribution
Vacation and sick time
Work-life balance
9.5 paid holidays
Two weeks of institutional closing pay in the last two weeks of December for qualifying positions
Employee Assistance Program