Accounts Receivable Specialist

TEGNA Inc. • Indianapolis, IN

22d • Onsite

About The Position

TEGNA is seeking an Accounts Receivable Specialist to join its Shared Services team. The role is part of TEGNA’s corporate team, with company-wide responsibility, and is physically located at WTHR, TEGNA’s NBC affiliate in Indianapolis. The specialist maintains the accuracy and integrity of the accounts receivable sub-ledger for assigned stations and accounts. In collaboration with collectors and station sales personnel, the specialist resolves credit balances through refunds, applications, or transfers. The role helps maintain a clean aging report so collectors have accurate balances for collection calls.

The position also involves identifying and routing adjustment requests, reconciling customer receivable accounts, applying prepayments to invoices, researching account balances and activity, providing statements, resolving short-pay discrepancies, and maintaining positive working relationships with station personnel, collectors, and customers.

Requirements

• High school diploma or GED.
• Two years of active experience with accounts receivable balances, using an aged balance report as the primary source tool in a high-volume entry environment, with responsibility for hundreds of accounts and collaboration with remote personnel.
• Knowledge of the accounting journal entries resulting from actions taken to resolve balances.
• Understanding of cash application and accounts receivable procedures, with aptitude for working with numbers.
• Ability to quickly learn and achieve proficiency in new software applications as needed.
• Strong analytical and problem-solving skills, including the ability to manage multiple projects with competing priorities.
• Excellent verbal and written communication skills, including strong customer service skills.
• Professionalism and a strong work ethic.
• Strong time-management and organizational skills.

Nice To Haves

• Two-year or four-year degree.
• Four or more years of experience.
• Intermediate Excel skills, including comfort exporting to Excel and manipulating results.
• Broadcast industry experience.
• Wide Orbit software experience.

Responsibilities

• Maintain the accuracy and integrity of the accounts receivable sub-ledger for assigned stations and accounts.
• Collaborate with collectors and station sales personnel to resolve credit balances through refunds, applications, or transfers.
• Help maintain a clean aging report so collectors have accurate account balances for collection calls.
• Identify balances requiring adjustment and prepare online adjustment requests for routing.
• Work with station personnel to move adjustment requests through the process in accordance with policy.
• Reconcile customer receivable accounts and promptly apply prepayments to invoices.
• Research and reconcile account balances and activity in response to station or customer requests.
• Provide account statements upon request.
• Research short-pay discrepancies and determine appropriate next actions.
• Build and maintain positive relationships with station personnel and collectors.
• Provide a high standard of customer service to internal and external customers.

Benefits

• Two medical plan options for full- and part-time employees through Blue Cross Blue Shield of Texas.
• Dental and eye care coverage.
• Fertility, surrogacy, and adoption assistance.
• Disability and life insurance.
• 401(k) plan with employee contributions and a 100% company match on contributions up to the first 4% of pay; matched contributions are 100% vested from day one.
• Nine free virtual doctor appointments annually for employees and eligible family members, regardless of participation in TEGNA medical plans.
• Twelve free annual therapy sessions with a licensed clinician through Spring Health for employees and eligible family members.
• Paid time off.
• Nine paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED