About The Position

Symetri is hiring an Accounts Receivable Specialist to support its growing team. The role suits a candidate with a head for numbers and strong analytical skills who can work proactively and independently in a fast-paced office environment. The position reports directly to the Controller. Symetri offers advancement opportunities and a competitive salary. The specialist will post customer payments, follow up with past-due customers, assist with customer onboarding and account updates, and help resolve billing discrepancies. The role also includes escalating account issues, reporting on receivables, and contributing to accounts receivable process improvements and customer success metrics related to payment terms. Candidates must be legally authorized to work in the United States without visa sponsorship. Symetri is an Equal Opportunity Employer and is committed to diversity and an inclusive environment.

Requirements

  • Proficiency with Microsoft Office, especially Excel.
  • Experience with a general accounting system or ERP, specifically NetSuite.
  • Experience with a CRM system, specifically Salesforce.
  • Strong written and verbal communication skills.
  • Strong analytical skills.
  • Excellent problem-solving skills.
  • Ability to multitask and prioritize work effectively.
  • Hands-on experience as an accountant, bookkeeper, or accounts receivable clerk.
  • Must be legally authorized to work in the United States without sponsorship.

Nice To Haves

  • A degree in Accounting or equivalent experience.
  • Two or more years of related collections experience.

Responsibilities

  • Post incoming customer payments using accounting applications.
  • Contact past-due customers to collect balances, typically through reminder calls.
  • Assist with client profile updates and new customer onboarding.
  • Serve as a liaison for customers to reconcile billing discrepancies.
  • Escalate billing, payment, collections, and terms issues as needed.
  • Report on the summary status of all receivables and primary customers of concern.
  • Assist with accounts receivable process improvement and customer success metrics related to payment terms.

Benefits

  • Competitive salary.
  • Comprehensive benefits package.
  • Generous and flexible time off (FTO).
  • Eight paid holidays.
  • Group health insurance with a nominal employee contribution.
  • Employer-paid short- and long-term disability coverage.
  • Optional cafeteria-plan benefits, including dental, vision, life insurance, wellness reimbursement, and other supplemental benefits.
  • Employer match of employee HSA contributions, dollar-for-dollar up to the IRS limit.
  • 401(k) with company match of up to 4% of base salary.
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