Accounts Receivable Specialist

Renova One•Jacksonville, FL

About The Position

The Accounts Receivable Specialist manages customer billing, payment processing, collections, and account reconciliation. Responsibilities include receiving and posting customer payments, maintaining accurate customer account records, generating invoices, distributing statements, and supporting collection efforts to keep aging receivables within acceptable levels. The role works directly with customers to resolve billing questions and outstanding balances and partners with internal teams to support timely invoicing and cash application. This position contributes to accurate financial reporting, healthy cash flow, and an improved customer payment experience.

Requirements

  • At least 3 years of Accounts Receivable experience.
  • Experience posting payments, applying cash, handling collections, and managing customer billing.
  • Ability to communicate effectively with customers about outstanding balances and payment issues.
  • Strong attention to detail and accuracy with financial transactions.
  • Proficiency in Microsoft Excel and accounting software.
  • Strong organizational and problem-solving skills.

Nice To Haves

  • Experience with RFMS.

Responsibilities

  • Generate and distribute customer invoices and statements based on contracts, purchase orders, and service agreements.
  • Receive, process, and post customer payments, including checks, ACH, wire transfers, and credit card transactions.
  • Monitor accounts receivable aging and follow up on past-due accounts using effective collection strategies.
  • Reconcile customer accounts and accounts receivable ledgers, investigate discrepancies, and resolve billing or payment issues with customers and internal teams.
  • Post invoices to customer portals as required and meet billing deadlines.
  • Maintain accurate and organized accounts receivable records in RFMS and other company systems, following company policies and accounting standards.
  • Prepare accounts receivable reports, aging analyses, cash receipt summaries, and other management reports.
  • Support month-end and year-end close activities, audits, and other accounting and finance initiatives.
  • Assist with process improvements, workflow enhancements, and automation efforts related to accounts receivable operations.
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