Accounts Receivable Specialist

Flow Control Group•Minneapolis, MN

About The Position

The Accounts Receivable Specialist assists with the day-to-day functions of the accounting department and serves as a liaison between creditors and customers while managing overdue accounts. The role handles business-to-business collections, customer inquiries and payment processing, account credit reviews, customer documentation, and related administrative tasks. It requires effective communication, confidentiality, attention to detail, and the ability to prioritize work in a multi-tasked environment. The position involves regular interaction with customers by phone and in person and operation of standard office equipment. Physical demands include frequent sitting, standing, moving, carrying, bending, stooping, turning, and twisting; occasional lifting or moving of up to 25 pounds may be required. The work environment is a typical office with limited space and privacy and low-to-moderate noise.

Requirements

  • High school diploma or GED.
  • 2–3 years of experience in high-volume B2B collections.
  • Ability to maintain the highest level of confidentiality.
  • Proficiency in Microsoft Office.
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to work in a multi-tasked environment.
  • Detail-oriented.
  • Ability to prioritize and organize work.

Nice To Haves

  • Experience with Microsoft Business Central.
  • Knowledge of liens and lien waivers.

Responsibilities

  • Conduct daily B2B collections on customer accounts.
  • Complete customer lien waiver requests.
  • Investigate and resolve customer questions regarding billed invoices in a timely manner.
  • Maintain and update customer tax-exempt certificates in third-party tax software.
  • Maintain customer files, tax forms, and other customer information.
  • Complete credit reviews on active customer accounts.
  • Process checks and ACH/wire payments received, apply payments in the computer system, resolve payment discrepancies, and ensure discounts are taken according to provided terms.
  • Send monthly statements to customers.
  • Load invoices on customer websites as required.
  • Assist with other duties, tasks, and special projects as assigned or needed.

Benefits

  • Broad-based employee ownership program.
  • Medical, dental, and vision coverage.
  • Competitive 401(k) matching.
  • Paid time off and holidays.
  • Parental leave.
  • Wellness resources.
  • Employee referral programs.
  • Financial wellbeing resources that may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, and opportunities to build long-term wealth through employee ownership.
  • Access to FCG University learning courses.
  • Career advancement opportunities, cross-functional experience, mentorship, and professional development.
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