Accounts Receivable Specialist

Recology Service Center • Santa Rosa, CA

20d

About The Position

Performs accounts receivable functions in compliance with Company policies and procedures and standard accounting practices of the finance department. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The role works across business units and with customers, customer service, operations, Recology affiliates, and accounting staff. Occasional travel to various operating companies may be required.

Responsibilities include supporting month-end close in the AR system; maintaining cash logs; reconciling bank statements for four companies and reconciling ACH, electronic, and lockbox deposits, credit card chargebacks, bank corrections, and returned payments. The specialist also reconciles accounts, applies payments, processes refunds, responds to shared inbox inquiries, researches billing discrepancies and misapplied payments, and manages the Automatic Payment Program. Additional work includes audit documentation, invoice export and mailing, reviewing aging accounts and selecting collections and liens, attending yearly hearings, and assisting with government reporting as needed.

Recology describes itself as an employee-owned resource recovery company with an environmentally focused mission and a culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. The company states that reasonable accommodations may be made for individuals with disabilities and that qualified applicants are considered without regard to protected characteristics.

Requirements

• High school diploma or GED required.
• Knowledge of technical and professional principles, practices, laws, applications, and programs related to the position, including accounting theory and practices.
• Knowledge of current developments and trends in the area of expertise.
• Proficiency with computer programs, including Microsoft Office applications.
• Strong Microsoft Excel knowledge, including formula calculations, pivot tables, and other advanced analytical techniques.
• Ability to use data to inform and set priorities and identify challenges and opportunities.

Nice To Haves

• Five years of related accounting, bookkeeping, or collections experience preferred.
• Bachelor's degree preferred.

Responsibilities

• Collaborate with customers, customer service, operations, corporate teams, Recology affiliates, and other accounting staff.
• Support successful month-end close in the AR system, including daily cash-log maintenance and reconciliation of bank statements for four companies.
• Reconcile ACH deposits, electronic deposits, lockbox deposits, credit card chargebacks, bank corrections, and returned payments.
• Reconcile accounts, including adjustments for service and new or closed accounts.
• Apply cash, check, electronic, and credit card payments for individual, group, and contract accounts.
• Process refunds for active or non-active accounts by credit card, online banking, or check.
• Respond to shared inbox emails from customers, customer service field supervisors, third-party vendors, and others.
• Research billing discrepancies and misapplied payments, working with affiliates, IT, corporate teams, and outside vendors to resolve issues.
• Manage the Automatic Payment Program, including enrollment, changes, deactivation, and payment returns.
• Provide information and documentation supporting compliance for annual review audits.
• Assist with batch export and mailing of invoices.
• Assist with reviewing aging accounts and selecting accounts for collections and liens; attend yearly hearings.
• Travel occasionally to various operating companies.
• Assist the Controller and Accounting Manager with government reporting as necessary.
• Perform other duties as assigned.

Benefits

• Paid time off and paid holidays.
• Medical, dental, and vision benefits.
• Retirement plans, including an Employee Stock Ownership Plan and a 401(k) with match.
• Annual wellness incentives.
• Employee Assistance Program (EAP).
• Educational assistance.
• Commuting benefits.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED