Accounts Receivable Specialist

Wallace Supply LLC•Easton, PA

40d•$20 - $22•Onsite

About The Position

The Accounts Receivable Specialist is a key member of the Accounts Receivable team, supporting Johnstone Supply’s operational integrity through timely and accurate processing of customer payments, customer relations, and administrative, operational, and clerical work. The role maintains customer account information, supports payment and invoice resolution, and handles customer-facing and office tasks. This position has no supervisory responsibilities and reports to the Lead Accounts Receivable Specialist. It is a full-time, in-office position in Easton, scheduled Monday through Friday from 8:00 a.m. to 4:30 p.m. The listed pay is $20–$22 per hour, plus a monthly gainshare bonus.

Requirements

High school diploma or equivalent.
At least 3 years of experience in accounting.
Strong work ethic; self-starter and reliable.
Strong organizational, analytical, and problem-solving skills.
Excellent attention to detail and accuracy.
Strong time-management skills.
Proficiency in Microsoft Office Suite.
Strong communication and customer-service skills.
Ability to work independently and with others in a team-based environment.
Ability to maintain confidentiality and consider the company’s best interests when addressing issues.
Desire to support the needs of customers, suppliers, other employees, and the company.
Ability to sit or stand, walk, handle or feel objects, reach, climb or balance, talk or hear, and lift up to 25 pounds; occasionally stoop, kneel, crouch, crawl, or smell.
Vision requirements include close vision, distance vision, depth perception, and ability to adjust focus.

Nice To Haves

College degree in a relevant field, such as business.
Direct experience in the HVACR or a similar industry.

Responsibilities

Process and apply customer payments received through mail, phone, email, online payments, bank transfers, and other channels to the correct customer accounts.
Research and resolve payment discrepancies, including contacting customers for clarification.
Follow up on past-due invoices and assist with timely account resolution while maintaining positive customer relationships.
Create and update customer account information in the ERP system.
Prepare and send customer invoices and statements.
Answer incoming calls and assist customers with basic inquiries or requests.
Open and distribute mail.
Greet guests and customers.
Manage documents.
Maintain a professional and organized work environment.
Perform other duties as assigned by the Accounts Receivable Lead.
Maintain confidentiality regarding corporate matters and information.