Accounts Receivable Representative

Mid Atlantic Retina•Cherry Hill Township, NJ

About The Position

The Accounts Receivable Representative is responsible for collecting from assigned payers and ensuring that established billing protocols and guidelines are followed. The representative follows up with payers and disputes denied claims as necessary. The role also provides account-related customer service to patients and maintains current knowledge of insurance carrier billing practices and Mid Atlantic Retina policies.

Requirements

  • Strong knowledge of and experience with payment posting, rejections and denials, account reconciliation, and follow-up on aged accounts.
  • Experience working with insurance companies, private carriers, HMOs, Medicare, and Medicaid.
  • Knowledge of benefit investigation, including obtaining eligibility information, authorizations, and referrals.
  • Experience with CPT, ICD-10, and Microsoft Office Suite.
  • Ability to follow through on plans or instructions.

Nice To Haves

  • 3–5 years of Medicare billing experience in a physician office or third-party billing company.

Responsibilities

  • Research and correct rejections, denials, and aged receivables.
  • Ensure payer accounts are billed appropriately and meet regulatory and compliance requirements.
  • Establish relationships with assigned payers regarding billing and collections.
  • Complete routine billing tasks according to prescribed procedures and protocols.
  • Maintain department-established goals.
  • Keep current on regulatory-body compliance issues and changes.
  • Maintain up-to-date billing knowledge of insurance carriers and Mid Atlantic Retina policies to serve as a resource for patients and other departments.
  • Respond to patient account questions in person or by telephone, in addition to corresponding with payers.
  • Work overtime as needed.
  • Travel to other Mid Atlantic Retina locations as needed.
  • Perform other duties as assigned.

Benefits

  • $1,000 hiring incentive for eligible new hires: $500 after successful completion of 90 days of employment and $500 after successful completion of one year of employment. Not available to agency hires, internal transfers, or re-hires.
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid sick time
  • Paid vacation time
  • Team bonuses
  • 7 paid company holidays
  • 401(k) profit sharing
  • Company-paid life insurance
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