Accounts Receivable Representative

Bartlett Roofing • Spokane Valley, WA

12h • $47,700 - $62,100 • Onsite

About The Position

Bartlett Roofing is hiring an Accounts Receivable Representative to support its financial operations by managing customer accounts, payments, outstanding balances, and insurance claims. The role supports the Accounting and Sales teams and involves customer billing, payment follow-up, account reconciliation, and reporting. This is a full-time, non-remote position.

Requirements

• 1–2 years of experience in accounting, accounts receivable, or a related field.
• 1–2 years of customer service experience.
• Basic understanding of accounting principles and practices.
• Comfort working with accounting software and learning new systems.
• Strong attention to detail and accuracy in data entry and record keeping.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to work effectively across departments.
• Confidence communicating with customers, insurance carriers, and internal teams.
• Strong problem-solving skills and ability to resolve billing and payment issues professionally.
• Organized, dependable, and able to manage multiple priorities and deadlines.
• Self-motivated and comfortable following up on outstanding items without constant direction.

Responsibilities

• Prepare and send customer invoices.
• Process and deposit customer checks and reconcile customer payments.
• Maintain accurate ACH and check deposit records.
• Reconcile expenses and close out jobs once final payment has been received and applied.
• Monitor outstanding accounts and communicate with Sales personnel regarding overdue balances.
• Assist the Sales team with customer billing questions and account information.
• Make daily follow-up calls to customers regarding overdue payments.
• Contact insurance companies regarding outstanding claims and payment status.
• Assist in resolving billing discrepancies and payment disputes.
• Prepare and maintain accurate accounts receivable aging reports.
• Collaborate with the Accounting department to ensure accurate and timely financial reporting.
• Assist with month-end closing procedures related to accounts receivable.
• Provide customer service and maintain positive relationships with customers and insurance carriers.
• Identify opportunities to improve processes and efficiency within the accounts receivable function.
• Ensure compliance with company policies, procedures, and applicable requirements related to accounts receivable.
• Use accounting software to manage customer accounts and payment information accurately.
• Assist with additional accounting and administrative duties as assigned.

Benefits

• Medical, HSA, vision, and dental benefits package with an employer contribution.
• 401(k) with up to 3% company matching.
• Competitive PTO policy.
• Company-paid holidays.
• Leadership development book clubs.
• Career growth opportunities and promotion from within.
• Supportive work culture, office luncheons, team outings, company events, annual celebrations, and quarterly recognition parties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed