Accounts Receivable Representative

Cintas • Searcy, AR

2d

About The Position

Cintas is seeking an Accounts Receivable Representative to perform accounts receivable and collections functions. The role involves monitoring assigned accounts for outstanding debt, contacting customers to discuss payment status, and working to recover overdue payments. The representative handles customer questions and complaints, investigates and resolves account discrepancies, maintains accurate account records, builds customer relationships, and follows required procedures when legal action becomes necessary.

Requirements

• High school diploma or GED.
• At least 2 years of collections experience.
• Ability to handle confidential information professionally while achieving collections targets or goals.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook, and with intranet/internet tools.

Nice To Haves

• Accuracy and attention to detail.
• Excellent internal and external customer service skills.
• Experience with SAP and AS400.

Responsibilities

• Monitor assigned accounts to identify outstanding debts.
• Plan actions to recover outstanding payments.
• Conduct frequent phone communications with customers.
• Locate and contact debtors regarding payment status.
• Negotiate payment deadlines or payment plans.
• Handle customer questions and complaints.
• Investigate and resolve account discrepancies.
• Establish good relationships with customers.
• Regularly update account status and databases.
• Alert supervisors when customers are unwilling or unable to pay outstanding amounts.
• Comply with requirements when legal action is unavoidable.
• Perform accounts receivable-related functions.

Benefits

• Comprehensive medical, dental, and vision benefits, with premiums below the national average.
• Four medical plan options, including one plan offered at no cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Disability, life, and AD&D insurance, 100% company paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED