Accounts Receivable Representative

Cintas • Amarillo, TX

7d

About The Position

Cintas is seeking an Accounts Receivable Representative to perform accounts receivable functions, including monitoring assigned accounts for outstanding debts and planning how to recover overdue payments. The role involves frequent customer phone contact, locating and contacting debtors, discussing payment status, negotiating payoff deadlines or payment plans, and responding to questions or complaints. The representative investigates and resolves discrepancies, builds positive customer relationships, regularly updates account records and databases, alerts supervisors when customers are unwilling or unable to pay, and follows applicable requirements when legal action is unavoidable.

Requirements

• High school diploma or GED.
• At least 2 years of collections experience.
• Ability to use confidential information professionally to achieve collections targets or goals.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook, and with intranet/internet.

Nice To Haves

• Accuracy and attention to detail.
• Excellent internal and external customer service skills.
• Experience with SAP and AS400.

Responsibilities

• Track assigned accounts to identify outstanding debts.
• Plan courses of action to recover outstanding payments.
• Contact customers frequently by phone.
• Locate and contact debtors regarding payment status.
• Negotiate payoff deadlines or payment plans.
• Handle customer questions and complaints.
• Investigate and resolve discrepancies.
• Establish good relationships with customers.
• Regularly update account status and database records.
• Alert supervisors when customers are unwilling or unable to pay outstanding amounts.
• Comply with requirements when legal action is unavoidable.

Benefits

• Comprehensive medical, dental, and vision benefits, with premiums below the national average.
• Four medical plan options, including one offered at zero cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Company-paid disability, life, and AD&D insurance.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED