Accounts Receivable Representative

Cintas•Morgantown, WV

About The Position

Cintas is seeking an Accounts Receivable Representative to perform accounts receivable functions and manage assigned customer accounts. The role involves identifying and recovering outstanding payments, communicating with customers about debts and payment arrangements, resolving account issues, maintaining accurate records, and following requirements when legal action is unavoidable.

Requirements

High school diploma or GED.
At least 2 years of collections experience.
Ability to use confidential information professionally to achieve collections targets or goals.
Proficiency with Microsoft Office, including Excel, Word, and Outlook, as well as intranet and internet.

Nice To Haves

Accuracy and attention to detail.
Excellent internal and external customer service skills.
Experience with SAP and AS400.

Responsibilities

Track assigned accounts to identify outstanding debts.
Plan courses of action to recover outstanding payments.
Conduct heavy phone activity with customers.
Locate and contact debtors regarding payment status.
Negotiate payoff deadlines or payment plans.
Handle customer questions and complaints.
Investigate and resolve discrepancies.
Establish good relationships with customers.
Regularly update account status and databases.
Alert supervisors when customers are unwilling or unable to pay outstanding amounts.
Comply with requirements when legal action is unavoidable.

Benefits

Comprehensive medical, dental, and vision benefits, with premiums below the national average.
Four medical plan options, including one plan offered at no cost.
Competitive pay.
401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
Disability, life, and AD&D insurance, 100% company paid.
Paid time off and holidays.
Skills development, training, and career advancement opportunities.

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