Accounts Receivable Representative

ElDorado National California Inc • Riverside, CA

1d • $20 - $24 • Onsite

About The Position

Supports the Collections Supervisor in managing customer billing, account reconciliations, invoice resolution, and accounts receivable activities. This role is responsible for ensuring accurate and timely customer invoicing, monitoring account balances, investigating and resolving billing discrepancies, coordinating with internal departments and customers, and maintaining accurate accounts receivable records.
The Accounts Receivable Representative takes greater ownership proactively identifies discrepancies and potential collection risks, and supports month-end closing, reporting, audit requirements, and continuous process improvements.

Requirements

• High School diploma or equivalent required.
• Previous experience in accounts receivable, billing, accounting, or a related financial operations role required.
• Demonstrated experience in accounts receivable, customer billing, account reconciliation, and discrepancy resolution.
• Strong analytical, organizational, and problem-solving skills, with the ability to investigate issues and determine appropriate corrective actions.
• Ability to manage assigned customer accounts and billing activities independently while meeting deadlines and maintaining accuracy.
• Strong communication and customer service skills, including the ability to communicate professionally with customers and cross-functional teams.
• Proficiency in ERP systems, preferably Epicor, SAP, Oracle, JD Edwards, or similar platforms.
• Intermediate or advanced Microsoft Excel skills, including the ability to prepare reconciliations, analyze account data, and generate reports.
• Understanding of accounts receivable processes, general ledger relationships, revenue recognition principles, and month-end closing procedures.
• Strong follow-up, prioritization, and time-management skills, with a demonstrated sense of urgency and accountability.
• Ability to identify process inefficiencies, recommend improvements, and support the implementation of corrective actions.

Nice To Haves

• Associate’s degree in accounting, Finance, Business Administration, or a related field preferred.
• Experience managing customer accounts, resolving billing discrepancies, supporting collections, and preparing reconciliations preferred.
• Experience in a manufacturing or technical environment preferred.
• Familiarity with inventory transactions, shipment documentation, sales orders, and order-to-cash processes preferred.

Responsibilities

• Ensuring invoices are accurate, complete, and issued in accordance with shipment documentation, contracts, pricing agreements, and customer-specific requirements.
• Review and validate billing documentation, including shipment records, purchase orders, pricing, and supporting documentation, before invoice issuance.
• Monitor assigned customer accounts to identify billing issues, outstanding invoices, and discrepancies requiring further investigation.
• Independently investigate and resolve invoice disputes, billing discrepancies, and customer account issues by coordinating with customers and internal departments, including Sales, Customer Service, Shipping, Operations, and Finance.
• Maintain regular communication with customers regarding invoice status, billing requirements, account discrepancies, and supporting documentation.
• Prepare, analyze, and maintain accounts receivable reconciliations and reports, ensuring alignment between shipments, invoices, customer account balances, and the general ledger.
• Support collection activities for assigned accounts by monitoring outstanding balances, following up on overdue invoices, documenting customer responses, and escalating collection concerns as appropriate.
• Perform or support cash application activities, investigate unapplied cash and payment discrepancies, and coordinate the resolution of short payments, deductions, and other account variances.
• Support month-end closing activities, including accounts receivable reconciliations, revenue and billing cutoff reviews, account analysis, and preparation of supporting schedules.
• Analyze recurring billing issues and account discrepancies, identify root causes, and recommend corrective actions to improve accuracy, efficiency, and internal controls.
• Maintain organized and accurate customer account documentation to support internal and external audits and compliance with company policies and procedures.
• Utilize Avalara, including Epicor, to review transactions, validate billing information, maintain accurate records, and support accounts receivable reporting.
• Assist the Accounts Receivable Supervisor with special projects, process improvements, reporting, and other accounting activities as assigned.

Benefits

• Medical (including FSA & HSA), dental, vision, life and disability insurance, EAP, mental health, and wellness programs
• 401(k) with employer match
• Paid time off and twelve (12) paid holidays
• Employee referral program
• Career growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED