About The Position

Cintas is seeking an Accounts Receivable Representative to perform accounts receivable functions and manage assigned accounts. The role involves identifying and recovering outstanding debts, maintaining customer relationships, resolving payment issues and discrepancies, and keeping account records current. The representative will use confidential information professionally to meet collections goals and follow applicable requirements when legal action is unavoidable.

Requirements

  • High school diploma or GED.
  • At least 2 years of collections experience.
  • Ability to use confidential information professionally to achieve collections targets or goals.
  • Proficiency with Microsoft Office (Excel, Word, and Outlook) and intranet/internet.

Nice To Haves

  • Accuracy and attention to detail.
  • Excellent internal and external customer service skills.
  • Experience with SAP and AS400.

Responsibilities

  • Track assigned accounts to identify outstanding debts.
  • Plan appropriate actions to recover outstanding payments.
  • Make frequent phone calls to customers.
  • Locate and contact debtors regarding payment status.
  • Negotiate payoff deadlines or payment plans.
  • Handle customer questions and complaints.
  • Investigate and resolve account discrepancies.
  • Establish good relationships with customers.
  • Regularly update account statuses and databases.
  • Alert supervisors when customers are unwilling or unable to pay outstanding amounts.
  • Comply with requirements when legal action is unavoidable.

Benefits

  • Medical, dental, and vision benefits with premiums below the national average.
  • Four medical plan options, including one plan offered at zero cost.
  • Competitive pay.
  • 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
  • Company-paid disability, life, and AD&D insurance.
  • Paid time off and holidays.
  • Skills development, training, and career advancement opportunities.
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