Accounts Receivable Representative

Healthcare Realty•Nashville, TN

About The Position

Healthcare Realty is recruiting for an Accounts Receivable Representative II, located in Scottsdale, Arizona, or Nashville, Tennessee. The position focuses on a portfolio of tenant accounts, including posting cash and monitoring non-payments, short payments, and account disputes. The representative collaborates with departments across the organization to identify and resolve tenant account issues. The ideal candidate works well as part of a dynamic team and in an environment where work assignments and priorities change frequently.

Requirements

Ability to work as part of a dynamic team.
Ability to work in an environment where assignments and priorities change frequently.

Responsibilities

Accurately and promptly post cash for a portfolio of tenants.
Pull check images and ACH information from US Bank using Vantage Point.
Research account issues and discrepancies and coordinate their resolution.
Process late fee waivers and reversals.
Process security deposits and tenant refunds.
Process credit-apply batches.
Respond to tenant inquiries.
Review aged delinquency details.
Reconcile accounts.
Review prepaid rent daily.
Follow up with tenants regarding aging items and short payments.
Coordinate with other departments according to set escalation rules.
Manage collections workflow in Salesforce.
Contact appropriate departments for copies of work orders and other supporting materials.