Accounts Receivable & Invoicing Supervisor

Lakeside Foods • Manitowoc, WI

2d

About The Position

The Accounts Receivable & Invoicing Supervisor leads Lakeside Foods’ Accounts Receivable, Credit, and Invoicing functions, supporting the organization’s financial success. The role oversees customer billing, collections, customer credit reviews, month-end and fiscal close activities, and financial reporting support, while providing day-to-day leadership to the Accounts Receivable and Invoicing teams.

The supervisor ensures accurate and timely billing and accounts receivable processes, coordinates collection efforts, resolves customer payment issues, and partners with Sales, Customer Service, Traffic, and Accounting to address discrepancies and related programs. The role also contributes to budgeting, forecasting, reconciliations, accruals, and audit support. The position is based in Manitowoc, Wisconsin.

Requirements

• Bachelor’s degree in Accounting or a related field, or an equivalent combination of education and experience.
• Three to five years of accounting and general ledger experience, including leadership or supervisory experience.
• Strong understanding of accounts receivable, credit, collections, and financial reporting processes.
• Proficiency with Microsoft Excel and Word.
• Strong verbal and written communication skills.
• Proven ability to lead, develop, and motivate team members.
• Excellent analytical, organizational, and problem-solving skills.
• Strong attention to detail and commitment to accuracy.
• Ability to prioritize workload, manage multiple responsibilities, and meet deadlines.
• Collaborative approach and ability to build effective working relationships across departments.

Responsibilities

• Lead and supervise the Accounts Receivable and Invoicing teams, including work assignment, scheduling, coaching, development, and performance evaluations.
• Ensure the accuracy and timeliness of customer billing, accounts receivable transactions, reporting, and collections activities.
• Oversee the receipt and recording of customer payments.
• Manage account reconciliations, accrual journal entries, and other accounting-related activities.
• Support monthly close by ensuring accurate recording of accounts receivable journal entries, reconciling customer deductions against programs and agreements, and providing backup support to the accounting team.
• Assist with fiscal year-end responsibilities, including accruals, auditor schedules, and accounts receivable reserve analysis.
• Coordinate collection efforts and resolve customer payment issues.
• Collaborate with Sales, Customer Service, Traffic, and Accounting to investigate and resolve discrepancies, short payments, rebates, and billback programs.
• Perform credit reviews for new and existing customers.
• Communicate with customers regarding account balances, payment status, and credit-related matters.
• Assist with financial reporting, budgeting, and forecasting activities.
• Perform additional accounting and leadership responsibilities as assigned.

Benefits

• Choice of three affordable healthcare coverage options
• Vision coverage
• Dental coverage
• Health savings account with employer contribution and flexible spending accounts
• Retirement planning including profit sharing and 401(k) match
• Company-provided life and AD&D insurance
• Short- and long-term disability insurance
• Paid time off including vacation, personal days, and holidays
• Educational and professional development assistance
• Wellness programs and fitness reimbursement
• Dependent scholarship program
• Career growth opportunities
• Internships and apprenticeships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager