Accounts Receivable Coordinator

Etna Shared Services • Grand Rapids, MI

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About The Position

Etna Supply is hiring an Accounts Receivable Coordinator to join its accounting team. The role processes customer payments, reconciles accounts, resolves discrepancies, and supports daily accounting operations for a multi-location wholesale distribution business. The position is non-exempt and reports to the Credit Manager. Work is primarily performed in an office setting, with frequent sitting and computer use and occasional standing, reaching, bending, and lifting or moving up to 25 pounds. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.

Requirements

• An associate’s degree, one to three years of related experience or training, or an equivalent combination of education and experience.
• Working knowledge of accounts receivable principles and Microsoft Office.
• Strong attention to detail and the ability to maintain accuracy while managing multiple priorities.
• Clear communication, professional phone skills, and a customer-focused approach.
• Strong problem-solving skills and sound judgment.
• Comfort working with numbers, including basic calculations, percentages, and ratios.
• A valid driver’s license and acceptable driving record.
• Dependable attendance and a commitment to working safely.

Responsibilities

• Accurately post daily customer payments received through cash application software, mail, and branch locations.
• Match payment and remittance information to improve automated payment processing.
• Research and resolve payment discrepancies, including discounts, taxes, and short payments.
• Work with customers and internal teams to resolve account questions and provide a positive customer experience.
• Reconcile daily branch cash drawers.
• Monitor, reconcile, and replenish petty cash.
• Prepare and take daily deposits to the bank and maintain deposit receipts.
• Process miscellaneous deposits, customer refunds, and credit reference requests.
• Assist customers with billing and shipping questions, invoice and credit memo copies, and statement concerns.
• Maintain organized records and assist with special projects as needed.

Benefits

• Competitive compensation and benefits package, including quarterly bonuses.
• Professional development opportunities to support your growth.
• Collaborative and inclusive work environment that values employee contributions.
• Company stability through diversification, with five lines of business and two subsidiaries.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree