Accounts Receivable Coordinator

Heartland Business Systems•Little Chute, WI

About The Position

The Accounts Receivable Coordinator reviews sales orders for accuracy and customer financial status, then routes orders to the appropriate internal departments to support timely and accurate order placement. The role also handles daily cash applications and assists with setting up new customers. The coordinator helps resolve customer issues, enters and verifies data, supports monthly reporting, maintains relevant records, and works with internal teams and customers to provide an exceptional customer experience. Tasks are completed accurately, professionally, and within specified timeframes, both independently and collaboratively.

Requirements

  • 1–3 years of related experience.
  • High school diploma or GED.
  • Basic computer skills.
  • Ability to work independently in a fast-paced environment.
  • Strong organization skills and attention to detail.
  • Ability to work well with others and support multiple teams.
  • Outcome-focused mindset.
  • Strong prioritization skills.
  • Team-player attitude.
  • Professional attitude and respectful demeanor.

Responsibilities

  • Review sales orders for accuracy and customer financial status.
  • Route sales orders internally to support timely and accurate order placement.
  • Review purchase orders, sales orders, expense reports, statements of work, and other documents to calculate fees and charges due.
  • Contact Solutions Consultants, Inside Sales Representatives, and customers to obtain or provide account information as needed.
  • Set up new customers accurately in business systems.
  • Generate weekly, monthly, or requested reports for sales and clients.
  • Assist the Treasury Team with compiling accurate ACH information.
  • Work with the AR Credit team to contact customers and provide information needed to obtain payment.
  • Coordinate with departments to satisfy customer requests and provide an exceptional customer experience, including offering insight and direction when possible.
  • Enter cash receipts accurately and on time each day.
  • Reconcile differences between customer payments and HBS invoices and recommend adjustments.
  • Verify billing data and report errors.
  • Gather information and documentation for audits as needed.
  • Complete tasks accurately, professionally, and within specified timeframes, working independently or as part of a team.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation package, which may include bonus, incentive, commission, fair wage, retirement plans, and benefits with HSA-compatible plans.
  • Growth opportunities.
  • Community involvement.
  • Personal development.
  • Employee and family celebrations.
  • Green initiatives.
  • Personal time off.
  • Work-life balance.
  • Recognition and awards.
  • Collaborative, innovative, and award-winning team.
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