Accounts Receivable Coordinator
About The Position
The Accounts Receivable Coordinator manages customer accounts, collections, billing, and cash applications, while supporting day-to-day accounting operations. The role is a key contact for customers and internal departments and helps ensure timely invoicing and payment processing, accurate account maintenance, and reliable financial records. The position also supports enterprise agreement tracking, reporting, reconciliations, audit preparation, and process improvements using NetSuite and other business systems. The coordinator handles accounts receivable and billing requirements, processes and posts payments, monitors customer accounts and enterprise agreements, and resolves discrepancies. The role also supports Salesforce case management and customer service, as well as general accounting tasks such as journal entries, month-end close reconciliations, and annual audit preparation.
Requirements
- Associate degree in Accounting, Finance, or a related field, or higher, or equivalent work experience.
- Experience with accounting or ERP systems.
- Ability to thrive in a fast-paced environment, manage multiple priorities and projects, adapt to changing business needs, and meet deadlines.
- Ability to maintain confidentiality and securely handle sensitive information.
- Excellent communication, collaboration, and customer service skills to support internal and external customers.
- Strong attention to detail, organizational skills, and commitment to accuracy.
Nice To Haves
- NetSuite experience preferred.
- Salesforce experience is a plus.
Responsibilities
- Manage accounts receivable activities, collections, and maintenance of current customer accounts.
- Generate, review, and distribute customer invoices and billing documents.
- Process incoming ACH and check payments and accurately post transactions in the accounting system.
- Prepare and distribute accounts receivable aging reports and assist with collection efforts.
- Manage customer-specific and enterprise billing requirements in accordance with contractual obligations.
- Track enterprise agreement usage, monitor contract expirations, and review related billing activity.
- Maintain accurate customer account records and resolve invoice, payment, and account discrepancies.
- Prepare documentation related to deposits, payments, and cash receipts.
- Maintain and update cash balance tracking and support cash management activities.
- Manage the AP-AR inbox.
- Assist NCCER customers, process purchase orders, and update customer account information.
- Assist with Salesforce cases assigned to the accounting department.
- Help NCCER customers with invoices and NCCER systems.
- Manage customer account information and validate business documentation.
- Manage accounting department mailboxes and respond to customer and internal inquiries.
- Prepare and post routine journal entries accurately and timely.
- Support month-end close by reconciling general ledger accounts, investigating discrepancies, and maintaining accurate financial records and supporting documentation.
- Support the annual financial audit.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
