Accounts Receivable & Collections Specialist-AP Support

Island Tech Services•Town of Brookhaven, NY
•$25 - $32•Onsite

About The Position

Island Tech Services is seeking an Accounts Receivable & Collections Specialist to join its finance team. The role manages customer accounts and payment issues and supports financial operations, with opportunities to gain experience in other areas of accounting. It is a full-time, fully in-person position at one designated location: Ronkonkoma, New York; Berlin, Maryland; or Atkinson, New Hampshire. Pay is $25.00–$32.00 per hour, based on experience and qualifications. The position is classified as nonexempt and is eligible for overtime.

Requirements

  • At least 3 years of accounts receivable and collections experience.
  • Business-to-business (B2B) collections experience.
  • Strong understanding of invoicing, cash applications, account reconciliations, and aging reports.
  • Proficiency in Microsoft Excel and accounting or ERP software.
  • Excellent communication, organizational, and problem-solving skills.
  • Confidence, professionalism, and persistence when following up on overdue accounts.
  • Ability to work independently, manage priorities, and follow through on details.

Nice To Haves

  • Associate degree in accounting, finance, business, or a related field.
  • Experience with NetSuite, QuickBooks, Sage, or similar accounting systems.
  • Accounts payable experience.

Responsibilities

  • Manage customer invoicing, payments, account reconciliations, and collections.
  • Proactively follow up with customers on outstanding invoices and past-due balances.
  • Investigate billing discrepancies, resolve payment disputes, and maintain positive customer relationships.
  • Onboard new customers and process credit applications and resale or tax-exempt certificates.
  • Monitor aging reports, track payment commitments, and maintain accurate financial records.
  • Partner with internal teams to resolve account issues and improve collection processes.
  • Provide backup accounts payable support, including vendor invoices, payments, and reconciliations.

Benefits

  • Competitive pay and benefits package.
  • 401(k).
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Opportunity to take ownership of work and make a meaningful impact.
  • Exposure to multiple areas of accounting and finance.
  • Collaborative, team-oriented environment.
  • Opportunity to support emergency services and public safety.
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