About The Position

SOLTECH is seeking a friendly, organized, and detail-oriented Part-Time Accounts Receivable & Collections Coordinator for an established investigative research firm serving law firms and corporate clients nationwide. The role focuses on following up on outstanding client invoices, identifying reasons for payment delays, and ensuring timely resolution while maintaining positive client relationships. Previous collections experience is not required. The position is onsite in Alpharetta, Georgia, three days per week, for approximately 24 hours per week. It may grow into a full-time role with expanded responsibilities, though candidates interested in remaining part-time are also welcome. The Coordinator reports to the Head of Accounting and works closely with the accounting team and senior managers.

Requirements

  • Strong verbal and written communication skills, including the ability to interact professionally and diplomatically with clients.
  • Excellent organizational skills, attention to detail, and consistent follow-through.
  • Comfort making outbound phone calls and following up on outstanding invoices.
  • Ability to investigate issues, gather information, and coordinate solutions.
  • Self-motivated, with the ability to manage multiple priorities with limited supervision.
  • Comfort learning and working with accounting software, internal systems, and reports.
  • Ability to work onsite in Alpharetta, Georgia, three days per week.

Nice To Haves

  • Experience in accounts receivable, billing, collections, or accounting administration.
  • Experience working in a law firm, professional services organization, or other client-focused business environment.
  • Familiarity with QuickBooks or similar accounting software.
  • Experience using Microsoft Excel and maintaining administrative tracking reports.
  • Experience communicating with corporate accounting or accounts payable departments.

Responsibilities

  • Proactively contact clients about outstanding invoices through professional phone calls and emails.
  • Investigate common payment delays, including overlooked invoices, incorrect billing contacts, missing documentation, and administrative discrepancies.
  • Work with client accounting departments and accounts payable contacts to clarify invoice status and anticipated payment dates.
  • Maintain accurate records of client conversations, payment commitments, and follow-up activities.
  • Consistently follow up on outstanding invoices until payment issues are resolved.
  • Coordinate with internal senior managers when additional assistance or escalation is needed.
  • Build and maintain positive working relationships with clients throughout the collections process.
  • Use QuickBooks, internal case management software, and existing reports to research outstanding invoices and identify appropriate contacts.
  • Monitor accounts receivable aging reports and prioritize follow-up activities.
  • Assist with researching billing discrepancies and payment questions.
  • Maintain organized tracking records and provide updates on collection activities.
  • Support routine accounts receivable and accounting administration as needed.
  • Collaborate with the accounting team to ensure accurate information and timely resolution of outstanding items.
  • Establish an organized process for invoice follow-up, maintain accurate documentation, resolve routine billing and payment questions, and help improve the timeliness of outstanding payments.
  • Independently manage routine follow-up activities to reduce the administrative burden on senior managers.
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