Accounts Receivable Collection Associate

B&H Photo • New York, NY

2d

About The Position

The Accounts Receivable Collection Associate works under direct supervision to process basic customer orders. The associate reviews orders for accuracy and customer creditworthiness, authorizes orders within applicable limits, and generates invoices to support payment. The role also reviews and updates customer account information, pursues timely payment of outstanding balances, resolves credit, collection, and order issues, and partners with account managers to provide comprehensive customer service.

Requirements

• Professional phone demeanor.
• Problem-solving ability.
• Articulate communication and analytical thinking.
• Knowledge of B&H policies and procedures.
• Excellent grammar and writing ability.
• Attention to detail and quick thinking.

Responsibilities

• Inspect incoming orders for accuracy and identify issues.
• Approve orders based on customer creditworthiness and within limits of authority.
• Review customer accounts to correct inaccurate information and identify outstanding payments.
• Interact directly with customers to resolve credit and collection issues.
• Employ collection strategies for outstanding invoices on customer accounts.
• Partner with account managers to resolve issues in a timely manner.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed