Accounts Receivable Collection Specialist

Dialysis Clinic, Inc. • Spartanburg, SC

3d • Hybrid

About The Position

Dialysis Clinic, Inc. (DCI) is recruiting an Accounts Receivable Collection Specialist to support its nonprofit mission of providing individualized care to patients facing chronic kidney disease. The specialist ensures timely and accurate processing of incoming payments and maintains financial records related to customer accounts. The role supports the organization’s financial health through billing, collections, and reconciliation, with success measured by low days sales outstanding, accurate ledger entries, and effective communication with internal and external stakeholders.

The position is hybrid, with work performed partly remotely and partly in the office in Spartanburg, South Carolina. It is full-time, Monday through Friday. The pay range starts at $18.75 per hour, depending on experience; experience is not required according to the overview, while the qualifications section specifies a minimum of one year of accounts receivable or general accounting experience.

Requirements

• Strong attention to detail and accuracy in data entry and financial reporting.
• Ability to communicate professionally with internal teams and external customers.
• Proficiency in Microsoft Office Suite, especially Excel.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Minimum one year of experience in accounts receivable or general accounting required.

Nice To Haves

• Experience with healthcare systems.
• Experience with Microsoft Excel.

Responsibilities

• Generate and distribute customer invoices in accordance with contract terms and billing schedules.
• Review billing data for accuracy and resolve discrepancies before submission.
• Maintain invoice and payment records in the accounting system.
• Monitor aging reports and follow up on overdue accounts by phone and email.
• Collaborate with customers to resolve payment issues and negotiate payment plans when necessary.
• Document collection efforts and escalate unresolved issues to management.
• Reconcile customer accounts and apply payments accurately.
• Prepare monthly accounts receivable reports and assist with audit requests.
• Identify and report trends in payment delays or disputes.
• Ensure compliance with company policies, GAAP, and applicable regulations.
• Recommend and implement process improvements to enhance accounts receivable efficiency.
• Maintain confidentiality of financial data and customer information.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Life and long-term disability insurance provided at no additional expense to the employee.
• Paid time off, including holidays.
• Extended Sick Bank in addition to PTO, providing paid time for doctor appointments, sickness, or medical leave.
• Retirement plans with a 50% employer match on each contributed dollar for eligible employees, up to 8 percent.
• Education reimbursement.
• Employee assistance program.
• Wellness program.
• Paid training.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed