Accounts Receivable Collection Specialist

MES Life Safety • Dania Beach, FL

11d

About The Position

The Accounts Receivable Collection Specialist reviews incoming wire and check payments, verifies lockbox imports, researches and resolves posting problems, and reconciles deposits against accounting and bank records. The role also handles customer and branch inquiries, refunds, credit requests, journal entries, customer transfers, and account collections. The specialist may assist with other special projects as needed.

Requirements

• Very friendly and welcoming demeanor.
• Exceptional verbal and written communication skills.
• Superior organizational skills, attention to detail, and accuracy.
• Problem-solving and analytical ability.
• Demonstrate integrity and ethical standards.
• Ability to handle difficult customers and vendors with diplomacy and tact.
• Manage time effectively and adapt quickly to changing priorities.
• Deliver superior customer service.
• Ability to work well in a team environment.
• Ability to perform basic business math, such as calculating profit margin.
• Proficient in Microsoft Office Suite.
• Must successfully complete a pre-employment drug screen and background check.
• Must possess a high school diploma.

Responsibilities

• Review lockbox for incoming wires and checks for both MES.
• Review Celigo Lockbox imports for accurate posting to customer accounts.
• Research problems and resolve them in a timely manner.
• Reconcile cash and credit card deposits to NetSuite reports and bank deposits.
• Respond to branch inquiries.
• Respond to customer inquiries.
• Process customer refunds.
• Process non-municipal requests for credit.
• Process non-AR journal entries.
• Process customer transfer requests.
• Assist in account collections.
• Assist with other special projects as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED