Accounts Receivable Collection Specialist

Dialysis Clinic Inc•Spartanburg, SC
•Hybrid

About The Position

Dialysis Clinic, Inc. (DCI) is seeking an Accounts Receivable Collection Specialist to support its nonprofit mission of individualized care for patients with chronic kidney disease. The role ensures timely and accurate processing of incoming payments and maintains financial records related to customer accounts. It supports the organization’s financial health by managing billing, collections, and reconciliation, with success measured by low days sales outstanding (DSO), accurate ledger entries, and effective communication with internal and external stakeholders. This is a hybrid position, part remote and part in the office in Spartanburg, South Carolina. The schedule is full-time, Monday through Friday. Pay starts at $18.75 per hour, depending on experience; experience is not required for pay consideration, although the qualifications list a minimum of one year of accounts receivable or general accounting experience as required.

Requirements

  • At least one year of experience in accounts receivable or general accounting.
  • Strong attention to detail and accuracy in data entry and financial reporting.
  • Ability to communicate professionally with internal teams and external customers.
  • Proficiency in Microsoft Office Suite, especially Excel.
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Nice To Haves

  • Experience with healthcare systems.
  • Experience with Microsoft Excel.

Responsibilities

  • Generate and distribute customer invoices according to contract terms and billing schedules.
  • Review billing data for accuracy and resolve discrepancies before submission.
  • Maintain invoice and payment records in the accounting system.
  • Monitor aging reports and follow up on overdue accounts by phone and email.
  • Work with customers to resolve payment issues and negotiate payment plans when necessary.
  • Document collection efforts and escalate unresolved issues to management.
  • Reconcile customer accounts and apply payments accurately.
  • Prepare monthly accounts receivable reports and assist with audit requests.
  • Identify and report trends in payment delays or disputes.
  • Ensure compliance with company policies, GAAP, and applicable regulations.
  • Recommend and implement process improvements to enhance accounts receivable efficiency.
  • Maintain the confidentiality of financial data and customer information.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Life and long-term disability insurance at no additional expense to the employee.
  • Paid time off, including holidays.
  • Extended Sick Bank (ESB), providing paid time for doctor appointments, sickness, or medical leave, in addition to PTO.
  • Retirement plans with a 50% match on each contributed dollar for eligible employees, up to 8 percent.
  • Education reimbursement.
  • Employee assistance program.
  • Wellness program.
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