Accounts Receivable Associate
About The Position
The Accounts Receivable Associate supports the Wholesale business and is responsible for collecting open accounts receivable and researching chargebacks. The role is based in Steve Madden’s LIC office and requires working on-site. The associate supports month-end closing, maintains and reviews aging information, responds to customer and accounts receivable inquiries, processes credit memos, researches payments and credit applications, and prepares periodic reporting. The role also involves coordinating with other departments to obtain chargeback documentation, assisting department leadership with special projects, and managing multiple projects and deadlines.
Requirements
- High school diploma or equivalent experience.
- At least 2 years of accounts receivable experience.
- Prior wholesale experience.
- 1–2 years of collection or chargeback experience.
- Proficiency in Microsoft Office Suite.
- Excellent interpersonal, problem-solving, and organizational skills.
Nice To Haves
- College degree in Accounting.
- AS400 experience.
Responsibilities
- Assist with month-end closing by ensuring appropriate information is entered into the computer and reviewing and updating the current aging report for discrepancies and finance charges.
- Research and respond promptly to accounts receivable inquiries.
- Review and verify payment deductions.
- Research chargebacks.
- Process credit memos.
- Research credit applications and, when appropriate, notify customers of approval or disapproval status and document pertinent credit information according to company procedures.
- Research unapplied and unidentified payments daily.
- Respond to customer inquiries.
- Work with other departments to obtain necessary documents for chargebacks.
- Assist the Department Manager or Director with special projects.
- Prepare monthly or quarterly reports on past-due invoices and chargebacks.
- Manage multiple projects and deadlines with support and resources as needed.
- Perform other duties and special projects as assigned.
Benefits
- Health and dental insurance.
- Life insurance.
- Disability insurance.
- 401(k).
- Paid holidays.
- Generous paid time-off policy.
- Career opportunities within a dynamic team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
