Accounts Receivable and Collections Representative

Esri • Redlands, CA

1d • Onsite

About The Position

Join Esri’s Finance and Accounting division and use your experience to maintain current and accurate accounts receivable information for Esri customers. You’ll work in a fast-paced, collaborative environment, using problem-solving and research skills to assist domestic or international customers across a variety of industries. The position offers advancement potential within the department and other areas of the organization. The role is onsite at Esri’s campus in Redlands, California.

Requirements

• At least 2 years of experience in collection account management.
• Strong communication skills across phone, email, and Microsoft Teams.
• Ability to prioritize and multitask effectively while maintaining high attention to detail.
• Ability to work in a fast-paced environment.
• Motivation and passion for completing work consistently and thoughtfully, independently and collaboratively.
• Basic knowledge of Microsoft Office applications, including Word and Outlook.
• High school diploma or equivalent.
• Must be authorized to work for any employer in the United States; visa sponsorship is not available.
• Employment may be contingent upon successful completion of a background check, which may include a credit check where legally permitted.

Nice To Haves

• Minimum typing speed of 25 words per minute.
• Experience working in corporate collections.
• Knowledge of SAP and Salesforce.
• Knowledge of Excel.

Responsibilities

• Apply payments, reconcile accounts, and resolve differences.
• Contact customers by phone and written correspondence.
• Maintain statements of account for assigned customers.
• Complete credit reviews for new and existing customers.
• Process all aspects of customer account maintenance.
• Recommend credit limits, credit holds, and release orders.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED